Can't reach UM, can't reach my UM UK number, no reply to e-mail

[depee]

Originally Posted by kaydee

Is it just me? I e-mailed UM a week ago about a balance transfer and haven't received a reply. I just tried calling my UM+ (UK number) and can't reach it with any carrier - when I call I hear a ringing, but the phone itself doesnt' ring.

Thanks!

Hi,

My UM+ SIM is working in Germany without problems. The SIM is connected to the Vodafone DE network.

I've also sent an email to UM for about one week and I don't have an answer.

Regards,

Detlef