Can't reach UM, can't reach my UM UK number, no reply to e-mail

[hrgajek]

Hello,

Originally Posted by kupe

Thanks for the update. Do you know, are they actually issuing new +44 Sims to existing +423 customers, or are they changing the phone numbers on existing +423 sims to +44 numbers?

They are issuing complete NEW SIM-Cards.
The old Company was Mobilkom of Liechtenstein (a subsidiary of Austrian Telekom "Mobilkom A1")
The "new" Company is "Jersey Telecom" the "official" Telecom for Jersey Islands (which belong to the United-Kingdom, but not to the EU)

By the way its no prophecy, its sad fact. First customers report, that even Data transmissions are impossible with UM423 now.

[kupe]

Originally Posted by hrgajek

Hello,
They are issuing complete NEW SIM-Cards.

Ugggh- that hurts because I bought a +44 UM sim two weeks ago due to the constant "Network Busy" issues on my UM +423 sim.

Kupe

[hrgajek]

Hello,

Originally Posted by kupe

Ugggh- that hurts because I bought a +44 UM sim two weeks ago due to the constant "Network Busy" issues on my UM +423 sim.

No Problem. You can ask the customer support to shift the money to your just fresh bought UM44 SIM-Card.

[kupe]

Originally Posted by hrgajek

Hello,
No Problem. You can ask the customer support to shift the money to your just fresh bought UM44 SIM-Card.

LOL! If only it were that easy! I have asked them to do this every other day for more than two weeks now! No response and no transfer.

Kupe