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fsotirop (Offline)
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Default 20-11-2013, 19:50

Change translation profile. Example: if you choose the US profile you can call another
US number without having to use the full international code, more profiles will be added over time
http://www.piranha-mobile.com/image/...ser_Manual.pdf
   
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willemijns (Offline)
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Default 20-11-2013, 21:16

it is an idea yes... normally the core network is not associated with this... it is only a cosmetic change, not in relation with my comment but tks for the tip in all cases


FR volunteer specialist in mobile.
Looks for free SIM with FR roaming Orange, Bouygues & SFR.

Delight mobile OK. Piranha mobile OK until now with a bad issue at the beginning.
   
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willemijns (Offline)
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Default 28-11-2013, 18:27

now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....


FR volunteer specialist in mobile.
Looks for free SIM with FR roaming Orange, Bouygues & SFR.

Delight mobile OK. Piranha mobile OK until now with a bad issue at the beginning.
   
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PSIM (Offline)
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Default 28-11-2013, 19:01

Quote:
Originally Posted by willemijns View Post
now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....
If you are having any issues we do have a support ticket system, you will find the support ticket system in your online account, unfortunately we cannot help you if you do not use correct procedure. Using forums without contacting us does not help and to be honest from reading your post we do not understand what your issue is.? Please use the online ticketing system and include a full explanation of your issue.

PSIM
   
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PSIM (Offline)
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Default 29-11-2013, 03:51

Quote:
Originally Posted by willemijns View Post
now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....
We would like to clarify your post for all readers, but first thank you for using the support ticketing system.
We ran a series of tests to your US number with your assistance and no issue could be found, all of the tests conducted ( with your help) came back 100% clear of fault.

PSIM Support
   
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willemijns (Offline)
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Default 29-11-2013, 07:30

of course:
Before your tests, the US number does not works. (10 fail, 0 OK)
After your tests, the US number work half of time (5 fail, 5 OK)
Now (7h17 FR time): ( 8 fail, 2 OK)

a big thanks to my REDIAL button landline phone => no KB number bad typing error

for sure, it is a connexion problem between my classical FR provider and your US gateway *OR/AND* your US gateway and your PL partner.


FR volunteer specialist in mobile.
Looks for free SIM with FR roaming Orange, Bouygues & SFR.

Delight mobile OK. Piranha mobile OK until now with a bad issue at the beginning.
   
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PSIM (Offline)
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Default 29-11-2013, 09:56

Quote:
Originally Posted by willemijns View Post
of course:
Before your tests, the US number does not works. (10 fail, 0 OK)
After your tests, the US number work half of time (5 fail, 5 OK)
Now (7h17 FR time): ( 8 fail, 2 OK)

a big thanks to my REDIAL button landline phone => no KB number bad typing error

for sure, it is a connexion problem between my classical FR provider and your US gateway *OR/AND* your US gateway and your PL partner.
For clarification all tests carried out from various lines by Piranha with your assistance were 100% successful, therefore we have to presume that the fault lies with your FR service provider or a dialing error.

PSIM
   
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