Piranha Mobile Sim Card

davidtheprof · **Piranha Mobile Sim Card -** 14-07-2012, 18:07

Thought I’d set up a new thread on the Piranha mobile sim, (some previous posts in UK and Canada sub-forums) - I cannot find a general discussion forum on Piranha anywhere, and nothing on their own website!

Just got a Piranha mobile sim, dual US-UK number is free, (not Estonia or Isle of Man, so cheap for people to call you), good rates in most locations, though data rates vary by provider in some countries (I've been assured that the sim will try to register on the "preferred" provider with cheaper data, we'll see..)
outside UK and US, it's a call-back system, have to see how reliable that is.
Piranha have the best offering for Canada that I have seen in a global sim - 22c/min within Canada or back to US, and 48c/MB for data.

I’ve been testing the VOIP integration on home wifi in the US: on WIFI people are meant to be able to call you on the same number as the SIM.

So far, the outgoing VOIP integration works well - if on wifi, it uses VOIP (at cheaper-than-skype rates, and decent call quality) and if not, it goes through the mobile network. The same number shows up on caller ID for recipient.
Incoming VOIP is not working, it only routes through the mobile network. Customer service has not been very helpful so far, but only one round.
Not sure if this is an artifact of my Samsung Vibrant.

fsotirop · 16-07-2012, 11:56

this is a very good international simcard with really good rates.
a true UK number is attached (not IOM or Jersey), plus US number. local numbers at reasonable prices can also be added for around 70+countries
voip application, with very low rates and free incoming calls everywhere, works fine (both incoming-outgoing) on my samsung y pro duos 2.3.6 android phone.

the only disadvantage discovered is that unaswred calls by the recipient are charged (for a fixed rate) form the time the callback is aswered.
fixed rate for Greece is 0.09gbp per unanswered call.
unaswered calls charge through voip application is not applied, only when the call is placed through the normal gsm way.

davidtheprof · 16-07-2012, 13:18

I should add that their technical response via email is fast. They've also just opened a technical forum on their website.
I can get incoming VOIP over 3G, but not wifi, very strange....

fsotirop · 16-07-2012, 13:34

Quote:

Originally Posted by davidtheprof

I should add that their technical response via email is fast. They've also just opened a technical forum on their website.
I can get incoming VOIP over 3G, but not wifi, very strange....

the voip application is now Free!
can i have the link please of the technical forum?

davidtheprof · 11-08-2012, 04:07

Lower Data Rates in Europe for Piranha

Just got this email:
Dear Customer, Piranha Mobile will be reducing Data rates while roaming in the EU, the new price should be around 38p Per Mb a reduction of 12p Per Mb. There will be more reductions throughout the next few months, on roaming Data outside of EU. Please check web site for updates

davidtheprof · 11-08-2012, 04:07

PS the link to their forum is here (not so easy to find on their site), not much activity yet:
Piranha Mobile FAQ's

davidtheprof · **Piranha in Canada -** 20-08-2012, 19:18

another update today, makes Piranha very competitive for Canada (where I go a lot, and not many good options)

Dear Customer,
As from today Piranha Mobile will be introducing direct dialling in Canada on the Bell Mobility network and dropping Telus network (for now), we will also be reducing Data rates from £0.29 per Mb to £0.25 per Mb.

fsotirop · 21-08-2012, 11:33

yes i agree, piranha simcard is one of the best travel sim availiable...

dg7feq · 21-08-2012, 16:06

yes, the pricing looks very competitive, also the fact that they dont charge extra for incoming calls on the US number.

fsotirop · 21-08-2012, 22:05

received today from their customer service:

Dear Customer,

within the next week Piranha Mobile will be introducing direct dialling, at no extra cost, in the following countries.

Anguilla-Digicel
Antigua & Barbuda-Digicel
Aruba-Digicel
Barbados-Digicel
Bermuda-Digicel
British Virgin Islands-Digicel
Bulgaria-Globul
Bulgaria-Mobitel
Canada-Bell Mobility
Cayman Islands-Digicel
Dominica-Digicel
Estonia-Elisa
Grenada-Digicel
Haiti-Digicel
Jamaica-Digicel
Liechtenstein-Swisscom
Samoa-Digicel
Singapore-Singtel
St Kitts & Nevis-Digicel
St Lucia-Digicel
St Vincent -Digicel
Turks & Caicos-Digicel

in USA (T-Mobile) & Canada (Bell Mobility) direct calling is already activated.

Regards from

Piranha Mobile Admin

	(#1)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	Piranha Mobile Sim Card - 14-07-2012, 18:07 Thought I’d set up a new thread on the Piranha mobile sim, (some previous posts in UK and Canada sub-forums) - I cannot find a general discussion forum on Piranha anywhere, and nothing on their own website! Just got a Piranha mobile sim, dual US-UK number is free, (not Estonia or Isle of Man, so cheap for people to call you), good rates in most locations, though data rates vary by provider in some countries (I've been assured that the sim will try to register on the "preferred" provider with cheaper data, we'll see..) outside UK and US, it's a call-back system, have to see how reliable that is. Piranha have the best offering for Canada that I have seen in a global sim - 22c/min within Canada or back to US, and 48c/MB for data. I’ve been testing the VOIP integration on home wifi in the US: on WIFI people are meant to be able to call you on the same number as the SIM. So far, the outgoing VOIP integration works well - if on wifi, it uses VOIP (at cheaper-than-skype rates, and decent call quality) and if not, it goes through the mobile network. The same number shows up on caller ID for recipient. Incoming VOIP is not working, it only routes through the mobile network. Customer service has not been very helpful so far, but only one round. Not sure if this is an artifact of my Samsung Vibrant.

	(#2)
fsotirop (Offline) Senior Member Prepaid Expert Posts: 362 Join Date: 28 Jan 2012 Country:	16-07-2012, 11:56 this is a very good international simcard with really good rates. a true UK number is attached (not IOM or Jersey), plus US number. local numbers at reasonable prices can also be added for around 70+countries voip application, with very low rates and free incoming calls everywhere, works fine (both incoming-outgoing) on my samsung y pro duos 2.3.6 android phone. the only disadvantage discovered is that unaswred calls by the recipient are charged (for a fixed rate) form the time the callback is aswered. fixed rate for Greece is 0.09gbp per unanswered call. unaswered calls charge through voip application is not applied, only when the call is placed through the normal gsm way. Last edited by fsotirop; 16-07-2012 at 12:44..

	(#3)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	16-07-2012, 13:18 I should add that their technical response via email is fast. They've also just opened a technical forum on their website. I can get incoming VOIP over 3G, but not wifi, very strange....

	(#5)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	11-08-2012, 04:07 Lower Data Rates in Europe for Piranha Just got this email: Dear Customer, Piranha Mobile will be reducing Data rates while roaming in the EU, the new price should be around 38p Per Mb a reduction of 12p Per Mb. There will be more reductions throughout the next few months, on roaming Data outside of EU. Please check web site for updates

	(#6)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	11-08-2012, 04:07 PS the link to their forum is here (not so easy to find on their site), not much activity yet: Piranha Mobile FAQ's

	(#7)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	Piranha in Canada - 20-08-2012, 19:18 another update today, makes Piranha very competitive for Canada (where I go a lot, and not many good options) Dear Customer, As from today Piranha Mobile will be introducing direct dialling in Canada on the Bell Mobility network and dropping Telus network (for now), we will also be reducing Data rates from £0.29 per Mb to £0.25 per Mb.

	(#8)
fsotirop (Offline) Senior Member Prepaid Expert Posts: 362 Join Date: 28 Jan 2012 Country:	21-08-2012, 11:33 yes i agree, piranha simcard is one of the best travel sim availiable...

	(#9)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	21-08-2012, 16:06 yes, the pricing looks very competitive, also the fact that they dont charge extra for incoming calls on the US number. Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#10)
fsotirop (Offline) Senior Member Prepaid Expert Posts: 362 Join Date: 28 Jan 2012 Country:	21-08-2012, 22:05 received today from their customer service: Dear Customer, within the next week Piranha Mobile will be introducing direct dialling, at no extra cost, in the following countries. Anguilla-Digicel Antigua & Barbuda-Digicel Aruba-Digicel Barbados-Digicel Bermuda-Digicel British Virgin Islands-Digicel Bulgaria-Globul Bulgaria-Mobitel Canada-Bell Mobility Cayman Islands-Digicel Dominica-Digicel Estonia-Elisa Grenada-Digicel Haiti-Digicel Jamaica-Digicel Liechtenstein-Swisscom Samoa-Digicel Singapore-Singtel St Kitts & Nevis-Digicel St Lucia-Digicel St Vincent -Digicel Turks & Caicos-Digicel in USA (T-Mobile) & Canada (Bell Mobility) direct calling is already activated. Regards from Piranha Mobile Admin