Piranha Mobile Sim Card

[willemijns]

now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....

[PSIM]

Originally Posted by willemijns

now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....

If you are having any issues we do have a support ticket system, you will find the support ticket system in your online account, unfortunately we cannot help you if you do not use correct procedure. Using forums without contacting us does not help and to be honest from reading your post we do not understand what your issue is.? Please use the online ticketing system and include a full explanation of your issue.

PSIM

[PSIM]

Originally Posted by willemijns

now the PL roaming partner use for #1 FR network Orange a callback method
to call... the US number is lost whatever the FR network (Orange or Bouygues Télécom)

funny moments with this MVNO....

We would like to clarify your post for all readers, but first thank you for using the support ticketing system.
We ran a series of tests to your US number with your assistance and no issue could be found, all of the tests conducted ( with your help) came back 100% clear of fault.

PSIM Support

[willemijns]

of course:
Before your tests, the US number does not works. (10 fail, 0 OK)
After your tests, the US number work half of time (5 fail, 5 OK)
Now (7h17 FR time): ( 8 fail, 2 OK)

a big thanks to my REDIAL button landline phone => no KB number bad typing error

for sure, it is a connexion problem between my classical FR provider and your US gateway *OR/AND* your US gateway and your PL partner.

[PSIM]

Originally Posted by willemijns

of course:
Before your tests, the US number does not works. (10 fail, 0 OK)
After your tests, the US number work half of time (5 fail, 5 OK)
Now (7h17 FR time): ( 8 fail, 2 OK)

a big thanks to my REDIAL button landline phone => no KB number bad typing error

for sure, it is a connexion problem between my classical FR provider and your US gateway *OR/AND* your US gateway and your PL partner.

For clarification all tests carried out from various lines by Piranha with your assistance were 100% successful, therefore we have to presume that the fault lies with your FR service provider or a dialing error.

PSIM