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BBB (Offline)
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Default 31-07-2007, 11:21

>>Wonder if there will be any changes to terms and conditions re topup amounts / frequency. Any gotchas in the small print?

>No, in UM's FAQs it says:

Quote:
Originally Posted by United Mobile
Q: When does the United Mobile SIM card and the credit expire?
A: SIM card and credit will become invalid if the credit has not changed for nine months.

______

I have transferred my balance over but now when doing a balance check
it says

Your remaining credit is EUR 10.25
Expires in 359 days.

This does not tie up with the FAQ which says the card will expire if a chargable activity isn't done for nine months.

So if I make a call now does it reset to 365 days or just keep counting down?

If this is the case then the FAQ entry ought to be changed to something like:

If the card isn't used for a chargable activity within nine months it will be cancelled and credit forfeit.
If the credit isn't used within 365 days it will be forfeit anyway.

Or have I misunderstood something?

Last edited by BBB; 31-07-2007 at 11:31.. Reason: to clarify my message
   
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inquisitor (Offline)
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Default 31-07-2007, 12:33

I've just sent an SMS from my UM+ SIM to my German O2 SIM. The message instantly arrived, allthough my UM+ phone said "sending failed". Afterwards it displayed the message "remaing credit EUR 25.00. No expiry".
Not only that the message wasn't charged a single cent, but my credit seems to have infinite validity.
UM is very generous to me!


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prion (Offline)
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Smile 31-07-2007, 13:12

Quote:
Originally Posted by inquisitor View Post
I've just sent an SMS from my UM+ SIM to my German O2 SIM. The message instantly arrived, allthough my UM+ phone said "sending failed". Afterwards it displayed the message "remaing credit EUR 25.00. No expiry".
Not only that the message wasn't charged a single cent, but my credit seems to have infinite validity.
UM is very generous to me!

You are very lucky!
   
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