United Mobile+ (new service with +44 Jersey number)

[inquisitor]

I've discovered and reported another issue:

If your UM+ phone is switched off callers will be told, that the dialed number doesn't exist instead of being told, that the number is only temporarily not available (tried that from 2 German GSM networks).
With other carriers (VoIP services) nothing happens after dialing a (temporarily unavailable) UM+ number.

[MATHA531]

Originally Posted by inquisitor

I've discovered and reported another issue:

If your UM+ phone is switched off callers will be told, that the dialed number doesn't exist instead of being told, that the number is only temporarily not available (tried that from 2 German GSM networks).
With other carriers (VoIP services) nothing happens after dialing a (temporarily unavailable) UM+ number.

Yup...that's the problem I referred to above....when the phone is switched off as noted, instead of going into voicemail (previously with the +423 card the voicemail was active when I recieved the card with a temporary pin as the last 4 digits of the PUK code..now they include a voice mailbox temporary pin) the caller hears a message, "Your international call cannot be completed as dialed. Please check the number and dial again or ask your operator for assistance."

This is not right.

[UKSTEVE]

Same here - interestingly, when roaming on O2 UK network, the SIM says voicemail is 171, but this is NU.

Must be a bug - hope they iron this out...

Steve

[Przemolog]

Update - I received mine today in the regular letter but I hadn't noticed it earlier in the snail-mail box - the envelope was really flat .
I haven't activated the SIM yet.
I'm going to make a partial balance transfer to the new SIM in order to have both +423 and +44 SIMs active simultaneously - has anyone tried if it is really possible?

[labigo]

Originally Posted by Przemolog

Update - I received mine today in the regular letter but I hadn't noticed it earlier in the snail-mail box - the envelope was really flat .
I haven't activated the SIM yet.
I'm going to make a partial balance transfer to the new SIM in order to have both +423 and +44 SIMs active simultaneously - has anyone tried if it is really possible?

I made this...I transfer partial balance and was ok the 2 sims are actives

[merlino1010]

Originally Posted by labigo

I made this...I transfer partial balance and was ok the 2 sims are actives

Do you made it today?
Today i received the UM+ sim card, and i registered it on web site.
When on transfer menu, the sever cannot do it.
"transfer was not successful".
i have more than 14 euro on old +423 number..
I write to customer care but no answer at the moment.
Who help me ?
Thanks

[hawkdeira]

Originally Posted by merlino1010

Do you made it today?
Today i received the UM+ sim card, and i registered it on web site.
When on transfer menu, the sever cannot do it.
"transfer was not successful".
i have more than 14 euro on old +423 number..

Worked ok yesterday for me. Had 30 euros on the +423 card and split it 15 / 15 with the +44 Jersey card. Hope you get a reply from customer services soon!