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ChrisNeedsToKnow (Offline)
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Default 13-09-2013, 09:26

Toggle seems to be only for customers who care about every detail themselves.

A friend with a ToggleNL card had €14 credit. Next €10 for the monthly data package were substracted, leaving €4. Then a German number was due for being prolonged on the same day (€5).

Without warning/notice or anything the number was irrevocably cancelled.

I find it a tragedy to see how Toggle(Lyca) manages to downgrade their otherwise superior product into a state which leaves it close to useless.

They manage the difficult part (=setting something like this up), but then fail miserably when trying to turn this into a reliable, usable product.

Especially bad that Ms Kroes announced the "end of all roaming costs" by next year, since no-one will invest into a competitive (+usable/reliable) product next to Toggle, since all EU-SIMs should be similar by mid next year.

IMHO this is a tragedy.

Last edited by ChrisNeedsToKnow; 13-09-2013 at 09:43..
   
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