Toggle Mobile

[MBK]

Originally Posted by HappyCamp

Calls to my US Toggle # are very unreliable.

Everything seems fine with my US number in different EU countries.

Did you tell support about your issues, so that they can improve the service?


Thanks for your feedback.

[HappyCamp]

Originally Posted by MBK

Everything seems fine with my US number in different EU countries.

Did you tell support about your issues, so that they can improve the service?


Thanks for your feedback.

I did contact them. They got back to me and said it was fixed. I tried it later on that same day and had the same issue. But today I tried it and my phone did ring. So at the moment it seems to be working.

[ChrisNeedsToKnow]

I just used toggle in the UK. Coincidentally there was a "top-up-and-get-3-Gigs-free-data" campaign, so that suited my travel plan prefectly.

Drawback: I tried to tether my laptop to the mobile, and that didn´t work. No tethering, no VPN. I had to fall back to an old UK-SIM I happened to have handy.

Strangely websites that opened on the browser in my phone did not open on the tethered laptop, while very few pages (gmail, for example) did work.

On virginmobile everything worked, so it can´t have been Cameron´s new UK-censorship filter.

Anyone an idea what that could´ve been? Am I missing something?

[MBK]

Originally Posted by ChrisNeedsToKnow

Drawback: I tried to tether my laptop to the mobile, and that didn´t work. No tethering, no VPN. I had to fall back to an old UK-SIM I happened to have handy.

Have you tried setting up a VPN on the mobile, and tethering afterwards?

This should circumvent any filtering and tethering blocks.

Furthermore, have you tried contacting support to ask if they are blocking tethering or if the problem is on their side?

[MBK]

News from Toggle's twitter, September 16:

• "Belgium will have local rates and also a local number hopefully this week or the following."
• Data bundles outside UK: "We've been promised to have it available very soon but we still don't have any official date."
• Italy, Portugal and Canada: "They all planned but it may take some time. Belgium comes next then maybe Italy. We will get there! "

[bourbonkiller]

A new tariff SMS arrived tonight on my UK Toggle-Mobile card (Swiss Nr.):

Your toggle mobile local is 41xxxxxxxx. Calls and Texts are free to receive in Switzerland and pay no more than 9p/min to make calls and send texts to toggle mobile countries. Browse internet just for 15p/MB

Anyone got that as well?

BK

[ChrisNeedsToKnow]

Originally Posted by MBK

Have you tried setting up a VPN on the mobile, and tethering afterwards?

This should circumvent any filtering and tethering blocks.

Furthermore, have you tried contacting support to ask if they are blocking tethering or if the problem is on their side?

I tried the VPN on both mobile and laptop - to no avail.
The same VPN worked through virginmobile (on both laptop and mobile), so no doubts about the setup.

APN must have been correct since toggle gave me access to the internet over the phone.

Tethering in general must have equally worked, since some pages (google) opened via tethering on the laptop, even on toggle.

It is as if only some (most) pages + vpn were blocked.

Had it been more than a weekend I would´ve contacted customer support, like this I didn´t have the time. It´d be interesting to know before another potential trip though...

Originally Posted by bourbonkiller

A new tariff SMS arrived tonight on my UK Toggle-Mobile card (Swiss Nr.):

Your toggle mobile local is 41xxxxxxxx. Calls and Texts are free to receive in Switzerland and pay no more than 9p/min to make calls and send texts to toggle mobile countries. Browse internet just for 15p/MB

Anyone got that as well?

BK

Same here. They are very erratic with their info-SMSes, and what is written in these SMSes doesn´t always correspond with what they really do.

I maintain: It´s a pitty that Lyca seems to manage the complicated bits in setting up such a great service/idea, but fail miserably at packaging into a really beneficial/reliable offer.

[ChrisNeedsToKnow]

Originally Posted by MBK

News from Toggle's twitter, September 16:

• "Belgium will have local rates and also a local number hopefully this week or the following."...

"This week (and) the following" have passed, no Belgian numbers available.

I don´t find it bad that the numbers are not there yet, but Lyca/Toggle seriously has to learn something about "expectation management".

Why promise stuff for no specific reason, and then not keep it?

[ChrisNeedsToKnow]

Originally Posted by ChrisNeedsToKnow

"This week (and) the following" have passed...

And another week... (just remembering because I´m in Belgium )