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[inquisitor]

Has your step-daughter verified APN settings after switching to the Dutch IMSI? Most modern smartphones handle APN settings SIM-specifically. Once you change SIMs APN settings will be reset or auto-adjusted and if you change IMSIs of your toggle SIM (i.e. enter another toggle county) your phone does assume that your SIM has been changed and APN settings will be changed. So you need to enter toggle's APN settings for each toggle country you got a local number/IMSI from.

[ronwi]

Yes, she verified the APN settings after the phone did not work in NL, and they were the Toggle settings that I had given her earlier (and which worked in France.)

Originally Posted by inquisitor

Has your step-daughter verified APN settings after switching to the Dutch IMSI? Most modern smartphones handle APN settings SIM-specifically. Once you change SIMs APN settings will be reset or auto-adjusted and if you change IMSIs of your toggle SIM (i.e. enter another toggle county) your phone does assume that your SIM has been changed and APN settings will be changed. So you need to enter toggle's APN settings for each toggle country you got a local number/IMSI from.

[NFH]

It would be nice if Toggle allowed non-UK numbers to be ported and waived the £5/year charge for keep ported numbers active. Ported numbers would not use up any of Toggle's number ranges and it is already common for networks to offer financial incentives for porting a number in.

[HappyCamp]

Originally Posted by inquisitor

Has your step-daughter verified APN settings after switching to the Dutch IMSI? Most modern smartphones handle APN settings SIM-specifically. Once you change SIMs APN settings will be reset or auto-adjusted and if you change IMSIs of your toggle SIM (i.e. enter another toggle county) your phone does assume that your SIM has been changed and APN settings will be changed. So you need to enter toggle's APN settings for each toggle country you got a local number/IMSI from.

+1

It appears that whenever I change countries all my APN settings are gone from my phone. This is using a Nexus 4 running Android 4.3.

[peterdoo]

Many phones save the network ID of the home network operator as a part of APN settings. Only APNs that correspond to the currently used network ID/IMSI are displayed and can be used.

As change of country means a change of IMSI, in the case of having a local number, you have to enter the APN settings again as the phone will not use those from the other IMSI. However once APN is set for a particular country/IMSI, you should not have to enter it again for that country/IMSI.

[inquisitor]

Originally Posted by peterdoo

Many phones save the network ID of the home network operator as a part of APN settings. Only APNs that correspond to the currently used network ID/IMSI are displayed and can be used.

As change of country means a change of IMSI, in the case of having a local number, you have to enter the APN settings again as the phone will not use those from the other IMSI. However once APN is set for a particular country/IMSI, you should not have to enter it again for that country/IMSI.

By the way, it would be pretty simple to build an Android app that could automatically set APN settings for toggle subscribers but obviously usability is not in their focus.