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davidtheprof (Offline)
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Default 18-04-2014, 13:15

still some reliability issues, and texting doesn't work on UK number. Needs a cleaner way for user to decide which number is primary - I'm mostly using in Europe where people want to call and text to an EU number.
   
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rfranzq (Offline)
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Default Let get this fixed. - 28-04-2014, 21:35

Quote:
Originally Posted by davidtheprof View Post
still some reliability issues, and texting doesn't work on UK number. Needs a cleaner way for user to decide which number is primary - I'm mostly using in Europe where people want to call and text to an EU number.
If you use the Piranha SIM and are not getting SMS to the UK phone number: lets gather some data and send it to Piranha.

If you are in the USA, please specify which network you are on.
It will be a few days before I switch networks.
Today I tried sending SMS to both numbers
from a T-Mobile MVNO and an AT&T MVNO.
I am currently on the AT&T network.
Piranha received both SMSs from the AT&T MVNO. [H2O]
It only received the US SMS from the T-Mobile MVNO. [Ptel]

davidtheprof: Where are you [and what network] when you are not receiving SMS on the UK phone number
and what networks are sending the SMS if you know?
   
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davidtheprof (Offline)
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Default 29-04-2014, 03:57

Interesting... Piranha had told me to expect problems with SMS for the UK number, didn't think it might be a function of the sending network.
In US I'm T-mobile, but rarely use it here, mostly when in UK and other European countries. In UK I prefer 3UK network because Piranha is direct dial on them, but phone does not always default to that, often goes to Vodafone - and sometimes I switch manually trying to get data signal. But have not tested the various networks to see which one might work with SMS. Nor in other European countries. It's a time consuming pain to select networks manually. Not traveling for a while, so won't be able to test (though could replicate your US test, if I get the time!)
   
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rfranzq (Offline)
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Default 29-04-2014, 06:16

Quote:
Originally Posted by davidtheprof View Post
Interesting... Piranha had told me to expect problems with SMS for the UK number, didn't think it might be a function of the sending network.... Not traveling for a while, so won't be able to test (though could replicate your US test, if I get the time!)
It will be a few days before I switch networks.
Actually, switched today to do the test on T-Mobile network.

This afternoon I tried sending SMS to both numbers
from a T-Mobile MVNO and an AT&T MVNO.
I am currently on the T-Mobile network.
Same results as my previous message. (#322)
Piranha received both SMSs from the AT&T MVNO. [H2O]
It only received the US SMS from the T-Mobile MVNO. [Ptel]
   
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CDN Traveller (Offline)
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Default 28-01-2015, 21:13

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Originally Posted by rfranzq View Post
If you use the Piranha SIM and are not getting SMS to the UK phone number: lets gather some data and send it to Piranha.
Hi everyone. My first post here.

Just got a Piranha SIM in the mail today.

I connected to the Telus, Bell, and Rogers networks here in Canada and everything seems to be working well except for the fact that I am not receiving SMS sent to the UK number...
   
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rfranzq (Offline)
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Default 29-01-2015, 01:18

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Originally Posted by CDN Traveller View Post
I connected to the Telus, Bell, and Rogers networks here in Canada....... and everything seems to be working well except for the fact that I am not receiving SMS sent to the UK number...
Well now, you are our Canadian tester.
How long did it take to switch to Rogers when you changed the
roaming profile in their online account?


Perhaps and indicate to Piranha that you are in Canada and have the problem.
The more countries providing input the sooner they think it is worth fixing?

I assume you got an american phone number.
Are you or did you get a Canadian phone number?
   
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gkeeper (Offline)
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Default 31-01-2015, 10:35

I contacted them about it and they say they are waiting on new UK numbers, they have informed me they have had issues with SMS Data fill on certain networks, whatever that means? I also see they have introduced there own VoIP dialler, but i cannot test it yet, i have been told its waiting for Apple to approve, if anyone out there has tested the Android version can you let me know if its ok, before i download the IPhone version when ready. The new accounts app works ok.
   
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Bossman (Offline)
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Default 31-01-2015, 14:10

The VOIP app works fine on my Moto G with android 4.4. Installation failed on my Nexus 4 with android 5.0. The new account app installs fine, but never received the login info I requested via the app.


Quote:
Originally Posted by gkeeper View Post
I also see they have introduced there own VoIP dialler, but i cannot test it yet, i have been told its waiting for Apple to approve, if anyone out there has tested the Android version can you let me know if its ok, before i download the IPhone version when ready. The new accounts app works ok.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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gkeeper (Offline)
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Default 31-01-2015, 18:14

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Originally Posted by Bossman View Post
The VOIP app works fine on my Moto G with android 4.4. Installation failed on my Nexus 4 with android 5.0. The new account app installs fine, but never received the login info I requested via the app.
thanks for info, i will try IPhone VoIP and report when its ready. did you use 1 before your US number on the accounts app, i did and it sent SMS with login details.
   
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