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tux (Offline)
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Default 13-09-2013, 16:18

It seems that with their latest platform upgrade, in order to keep your number you'll have to renew it each month. Until two days ago, it wasn't necessary to do so...

Anyway they unveiled - by putting them in their website country menu - the next countries which they're going to cover during the next months (officially, this time): Germany, Spain, Poland. Some of you could point out that this is a non-news, but I think that it is a news, as long as you consider that Truphone are back in business after months of... nothing
   
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rfranzq (Offline)
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Default Check your balance? - 14-09-2013, 01:44

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Originally Posted by tux View Post
It seems that with their latest platform upgrade, in order to keep your number you'll have to renew it each month. Until two days ago, it wasn't necessary to do so...
I did not notice that. I am in the US [California]. I tried starting the process to order a SIM and if you are getting US phone number you choose a state and then there is a drop down box to choose an area code. Also, states that do not have numbers currently available [like New York ] do not show in drop down box.

Also, log in and check your balance. Anything interesting there? The 'issue' has now been brought to their attention [thank you very much] and the person whom I talked to was able to look up my correct balance. Some issue with the migration apparently.
   
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