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[inquisitor]

Good question. At least in their T&Cs there's some info:

1.7 Lycamobile: Lycamobile UK Limited (Company Number 05903820) with its registered office located at 3rd Floor, Walbrook Building, 195 Marsh Wall, London E14 9SG.

[NFH]

I received two of these SIM cards this week. It's very disappointing that they are full size mini-SIMs (2FF). Why doesn't Toggle supply combination 2FF/3FF SIMs like other operators or even better 4FF nano-SIMs with adapters to enlarge them for those with older phones?

[NFH]

I also notice that Toogle are still breaching the European Commission roaming regulations. For example, outgoing calls from Italy and Norway are charged at £0.34/min.

For a UK-based operator, the maximum permitted charge when roaming in Italy is €0.29 x 0.8293 x 1.20 = £0.2885964.

For a UK-based operator, the maximum permitted charge when roaming in Norway is €0.29 x 0.8293 = £0.240497.

Why does Toggle think it doesn't have to comply with the legislation?

[NFH]

Originally Posted by NFH

I received two of these SIM cards this week. It's very disappointing that they are full size mini-SIMs (2FF). Why doesn't Toggle supply combination 2FF/3FF SIMs like other operators or even better 4FF nano-SIMs with adapters to enlarge them for those with older phones?

I asked Toggle's customer services whether they could send me a nano-SIM, and they replied that they could. I was quite impressed with this after making my comment above. However, today I received a 2FF mini-SIM cut down to a 4FF nano-SIM, which is 13% too thick, therefore potentially voiding my iPhone 5's warranty as you have to really force a cut SIM card into an iPhone 5. I'm not so impressed now.