Dual SIM card by SimCardGlobal.com - why do I need dual SIM

andy · 02-11-2009, 22:56

Quote:

Originally Posted by petkow

... though am confused by the bit of "the criticism of a prominent Australian provider"?

ekit is Australian

petkow · 02-11-2009, 23:19

Quote:

Originally Posted by andy

ekit is Australian

Thanks. I didn't know that!

Just a small point... I noticed a mistake in something I had written in post 21. I cannot edit it, but I think you can! I had written:

Quote:

Originally Posted by petkow

I'll admit I do even use ekit (anymore)..

I did of course mean to say "I'll admit I don't even use ekit (anymore)..". Small difference!

FBlack_111 · 03-11-2009, 01:19

I have said it before. There is more to buying a world SIM than merely looking for the absolute lowest rates.

For me, I want a SIM with a fair and reasonable rate structure. One with an easy and fairly priced method of keeping the SIM active. One with an online web site that shows all calls and charges. A company with a 24/7 customer service department that actually answers the phone when you call with a question. A company that won't shut you down if you get too many incoming calls. A company that hopefully has a business model that will enable it to be around year after year. A company that clearly states all their fees and polices, without any "hidden" surprises buried in 10 pages of fine print.

I am sure there are a few companies that meet these simple guidelines. For me, I have chosen to go with an EKIT Passport SIM. They have been my primary source of a world SIM card for nearly 3 years now. I have been happy with their service and rates and will continue to use them.

rfranzq · **Offices and Customer Service -** 03-11-2009, 09:47

Quote:

Originally Posted by andy

ekit is Australian

ekit has offices in the US and the UK also.

I have talked to both Austrailian and US customer service [Different times of day and night.]

	(#3)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	03-11-2009, 01:19 I have said it before. There is more to buying a world SIM than merely looking for the absolute lowest rates. For me, I want a SIM with a fair and reasonable rate structure. One with an easy and fairly priced method of keeping the SIM active. One with an online web site that shows all calls and charges. A company with a 24/7 customer service department that actually answers the phone when you call with a question. A company that won't shut you down if you get too many incoming calls. A company that hopefully has a business model that will enable it to be around year after year. A company that clearly states all their fees and polices, without any "hidden" surprises buried in 10 pages of fine print. I am sure there are a few companies that meet these simple guidelines. For me, I have chosen to go with an EKIT Passport SIM. They have been my primary source of a world SIM card for nearly 3 years now. I have been happy with their service and rates and will continue to use them.