Can't reach UM, can't reach my UM UK number, no reply to e-mail

[kormack8]

Originally Posted by andy

Yes. Incoming calls have been working throughout. And receiving sms.

Logged in to the account, the call record updates within half an hour, and the connection charge is shown for the answered calls.

There have been a couple of times when the balance was incorrectly shown as zero, but that was apparently resolved, and calls would still answer anyway. But if you were thinking you might receive more calls than your current balance would allow, you might be on new ground, finding out whether manual top-ups are still possible.

Thanks for the confirmation.

I'm just planning for now to use the UM +423 sim in European countries that has free incoming calls. Might as well use up my balance for the setup fees before UM totally goes belly up.