Problems with UM +423 SIM [split thread]

tivoboy · **yes -** 20-01-2009, 16:11

I DO see the comment, but if I make a request for information about say GERMANY to FRANCE call rates, the table comes up and it says that the .19 if OUTGOING calls only.

Here is a snapshot of that type of content.

dg7feq · 20-01-2009, 21:13

That is indeed misleading. Would be helpful to notify them to let their webmaster make some changes.

snaimon · **Agreed -** 21-01-2009, 13:57

Quote:

Originally Posted by tivoboy

I DO see the comment, but if I make a request for information about say GERMANY to FRANCE call rates, the table comes up and it says that the .19 if OUTGOING calls only.

Here is a snapshot of that type of content.

Yes, I saw that, too. Caveat emptor.

PERSONALLY, I believe honesty IS the best policy. I would HOPE the error of omission was just an oversight rather than intentionally misleading information. At the latest when the customer checks his/her transaction history online or makes a balance request, he/she will discover the "error".

	(#1)
tivoboy (Offline) Senior Member Prepaid Fan Posts: 150 Join Date: 11 Aug 2005 Country:	yes - 20-01-2009, 16:11 I DO see the comment, but if I make a request for information about say GERMANY to FRANCE call rates, the table comes up and it says that the .19 if OUTGOING calls only. Here is a snapshot of that type of content. Attached Thumbnails

	(#2)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	20-01-2009, 21:13 That is indeed misleading. Would be helpful to notify them to let their webmaster make some changes. Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9