Problems with UM +423 SIM [split thread]

bylo · 11-01-2009, 14:56

My +423 balance went to zero when I switched to +44 a couple of years ago. Now I just logged into my UM account. My +44 balance is as I expected it but I see the balance on +423 at EU610!!!

Their activity log does not indicate when the balance was increased but it wasn't there when I last logged in about a month ago.

Anyone else get such a New Years's gift from UM?

Now if I can only find my old +423 SIM

bbob · 11-01-2009, 17:39

Quote:

Originally Posted by bylo

My +423 balance went to zero when I switched to +44 a couple of years ago. Now I just logged into my UM account. My +44 balance is as I expected it but I see the balance on +423 at EU610!!!

Their activity log does not indicate when the balance was increased but it wasn't there when I last logged in about a month ago.

Anyone else get such a New Years's gift from UM?

Now if I can only find my old +423 SIM

If you can't find your sim you could always ask for a replacement or ask them to put the balance on your +44 card.

	(#1)
bylo (Offline) Senior Member Prepaid Expert Posts: 204 Join Date: 03 Oct 2007 Country:	11-01-2009, 14:56 My +423 balance went to zero when I switched to +44 a couple of years ago. Now I just logged into my UM account. My +44 balance is as I expected it but I see the balance on +423 at EU610!!! Their activity log does not indicate when the balance was increased but it wasn't there when I last logged in about a month ago. Anyone else get such a New Years's gift from UM? Now if I can only find my old +423 SIM Phones: OnePlus 5 • Nexus 5 SIMs: CA Fido/Fongo • AT A1-B.free • Google Fi R.I.P.: UM • UM+