Yackie Mobile and 09: troubles by email

[GadgetKen]

I just got the same email from Yackie (actually two identical ones).

On a replacement Yackie sim, I'll believe it when I actually see it. Not very impressed with the way Yackie has handled this so far. Found out about the Iceland backbone provider 09 tanking through PrePaidGSM.net, not Yackie, and when I opened a trouble ticket about a replacement sim on an alternate provider they only responded with the single word response "closed". Yackie really should have immediately notified all of their customers of their problem, and kept in constant contact with them on their progress searching for a replacment carrier. Also concerned Yackie is running their website as if nothing is amiss, and unsuspecting new customers could get burned. Yackie is really going to have to work hard to win my trust back...

I suspect the MaxRoam sim chip I ordered as a replacement will come in the mail faster than a replacement Yackie sim will.

When I go to Bermuda at the end of May, I'll likely use my Digicel Bermuda sim chip for primary service, and callback sims, Iridium or landline prepaid cards as backups. For that location, a local sim or a prepaid landline card is by far the cheapest communications solution.