CallBlue

hawkdeira · **CallBlue -** 09-02-2008, 13:48

Is it just me or is there a problem - my CallBlue 447937 Jersey sim is being refused by all four UK networks today ("access denied").

andy · 11-02-2008, 11:48

yet another attempt to post on this thread

I found a message on the Callblue support site *

Quote:

Date added: Feb 08 '08 @ 3:50pm

We are currently experiencing a critical failure on some of our equipment, which is causing some customers the inability to make or receive calls. Our engineers are currently working on this and we hope to have the service back to 100% as soon as possible.

* it's impossible to post the link, as I've eventually found, but press the support button and look for an announcement link on the right side

VladS · 11-02-2008, 15:02

I guess they have frequent equipment failures over at Callblue.

I wasn't able to place any calls from my Callblue SIM in Austria and Germany over the winter holidays. A helpdesk ticket opened on my return remains unanswered.

I guess I can still use it as windshield scraper.

hawkdeira · 11-02-2008, 16:18

Thanks VladS and Andy, guess I'll stick to using UM+ an write off CB as a bad experience

easyroam- · 16-03-2008, 17:18

keep hold of your card, Its Good as a windscreen scraper

akraus88 · 17-03-2008, 13:59

Easyroam,

Are you kidding?, or you're serious. What is it?.

andy · 17-03-2008, 14:14

Quote:

Originally Posted by akraus88

Easyroam,

Are you kidding?, or you're serious. What is it?.

Perhaps there have been or will be changes at the company; if so I'll assume that an official announcement may appear in due course.

easyroam- · 20-03-2008, 10:40

I know you Americans have cold winters and allot of snow.

hawkdeira · **Reply from Callblue today re loss of service -** 20-03-2008, 19:28

The CallBlue service was temporarily suspended in early February, due to circumstances beyond our control. We are NOT out of business, but there is no service for the next few weeks whilst we complete our re-structure. Your SIM card and number will not have to be changed. We expect the service to resume in the next couple of weeks, and you will be notified as soon as this is the case. We do not expect an incident like this to happen again in the future. In the meantime, thank you for your patience.

	(#1)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	CallBlue - 09-02-2008, 13:48 Is it just me or is there a problem - my CallBlue 447937 Jersey sim is being refused by all four UK networks today ("access denied").

	(#3)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	11-02-2008, 15:02 I guess they have frequent equipment failures over at Callblue. I wasn't able to place any calls from my Callblue SIM in Austria and Germany over the winter holidays. A helpdesk ticket opened on my return remains unanswered. I guess I can still use it as windshield scraper. VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list

	(#4)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	11-02-2008, 16:18 Thanks VladS and Andy, guess I'll stick to using UM+ an write off CB as a bad experience

	(#5)
easyroam- (Offline) DEALER Prepaid Fan Posts: 108 Join Date: 01 Oct 2007 Country:	16-03-2008, 17:18 keep hold of your card, Its Good as a windscreen scraper Last edited by easyroam-; 10-04-2008 at 08:23..

	(#6)
akraus88 (Offline) Member Advanced Member Posts: 51 Join Date: 26 Oct 2006 Country:	17-03-2008, 13:59 Easyroam, Are you kidding?, or you're serious. What is it?.

	(#8)
easyroam- (Offline) DEALER Prepaid Fan Posts: 108 Join Date: 01 Oct 2007 Country:	20-03-2008, 10:40 I know you Americans have cold winters and allot of snow. Last edited by andy; 29-01-2009 at 20:54..

	(#9)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	Reply from Callblue today re loss of service - 20-03-2008, 19:28 The CallBlue service was temporarily suspended in early February, due to circumstances beyond our control. We are NOT out of business, but there is no service for the next few weeks whilst we complete our re-structure. Your SIM card and number will not have to be changed. We expect the service to resume in the next couple of weeks, and you will be notified as soon as this is the case. We do not expect an incident like this to happen again in the future. In the meantime, thank you for your patience.