UM +423 no-go in Brazil

kupe · **UM +423 no-go in Brazil -** 25-02-2008, 20:17

Hey gang-

Just a head's up...was in Rio for work and looking forward to using my UM +423 with free incoming. Unfortunately, phone didn't work at all. I successfully registered on TIM, but was unable to complete any calls to the US or to Europe. I also tried my CBW number and no joy. Unable to even check Balance. I tried registering on Oi and Claro as well- both showed up on my Network list, but neither would register.

Back in US now and a quick test got me my Balance as well as my CBW callback, so seems to have been a Brazil issue.

Kupe

Bossman · 25-02-2008, 20:41

It seems like quite a few of these internatinal cards just do not function in South America.

prion · 25-02-2008, 21:21

And the problem is with those countries with free incoming mostly for some strange reason...

kupe · 25-02-2008, 22:06

I have to say I've been pretty disappointed with UM claims vs. reality when it comes to Central and South America. As we've discussed elsewhere in this forum, UM has claimed Guatemala rates on their +423 cards for over a year, but it has never worked. Brazil as I found is also no go. And Costa Rica has been very hit and miss for me as well. I posted in one thread here that it worked okay (and it did), but last week it didn't work at all.

All in all UM works as advertised in Europe. Elsewhere, better have a backup.

Kupe

AndreA · 26-02-2008, 16:21

Did you write to UM's customer care?

Just curious to know their answer.

kupe · 26-02-2008, 16:45

Quote:

Originally Posted by AndreA

Did you write to UM's customer care?

Just curious to know their answer.

Yep- sure did. They wrote back asking for some additional info, and I'll post what I hear.

Kupe

silviocampello · 26-02-2008, 17:43

I live in Brazil.

My Yackie Mobile works pretty well. The main issue is that some phone companies are unable to call the +354 number, but the "local" number works perfectly.

	(#1)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	UM +423 no-go in Brazil - 25-02-2008, 20:17 Hey gang- Just a head's up...was in Rio for work and looking forward to using my UM +423 with free incoming. Unfortunately, phone didn't work at all. I successfully registered on TIM, but was unable to complete any calls to the US or to Europe. I also tried my CBW number and no joy. Unable to even check Balance. I tried registering on Oi and Claro as well- both showed up on my Network list, but neither would register. Back in US now and a quick test got me my Balance as well as my CBW callback, so seems to have been a Brazil issue. Kupe

	(#2)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	25-02-2008, 20:41 It seems like quite a few of these internatinal cards just do not function in South America. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#3)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	25-02-2008, 21:21 And the problem is with those countries with free incoming mostly for some strange reason...

	(#4)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	25-02-2008, 22:06 I have to say I've been pretty disappointed with UM claims vs. reality when it comes to Central and South America. As we've discussed elsewhere in this forum, UM has claimed Guatemala rates on their +423 cards for over a year, but it has never worked. Brazil as I found is also no go. And Costa Rica has been very hit and miss for me as well. I posted in one thread here that it worked okay (and it did), but last week it didn't work at all. All in all UM works as advertised in Europe. Elsewhere, better have a backup. Kupe

	(#5)
AndreA (Offline) Administrator Prepaid Genius Posts: 1,650 Join Date: 13 Jan 2004 Location: Florence, Italy Country:	26-02-2008, 16:21 Did you write to UM's customer care? Just curious to know their answer. ANTPEAΣ AΠO THN ΦΛΩPENTIA My Phones: iPhone 2G, E65, N70, P910 DVB-H, A835, 6630, 7600, 6210, S55, T39 "Working" PrePaids: IT: Wind, H3G, Vodafone, Tim, CoopVoce, Poste Mobile, Telepass Mobile, Uno Mobile - CH: OrangeClick - RSM: Prima Easy - UK: O2, H3G - INT: United Mobile, TravelSim, ICQ SIM "Deceased" PrePaids: IT: Blu - AT: H3G - FR: Itineris - ES: Yoigo - GR: Cosmote, Frog - HR: Tele2 - UK: Virgin, Orange TO: UCall - NZ: Vodafone - IN: Hutch - CAN: Fido - USA: T-Mobile - INT: Travelfone, CallKey, Globalsim, HopMobile, GT, 09, Mobal, Yackiemobile ITALIAN TLC BLOG

	(#7)
silviocampello (Offline) Junior Member Amateur Member Posts: 16 Join Date: 26 Oct 2007 Country:	26-02-2008, 17:43 I live in Brazil. My Yackie Mobile works pretty well. The main issue is that some phone companies are unable to call the +354 number, but the "local" number works perfectly.