United Mobile+ (new service with +44 Jersey number)

Effendi · 04-08-2007, 09:18

I'm trying my UM+ but not with much success... I activated with no problem and refilled with 25€ in order to keep my old +423 alive too. No problems with that, the card is refilled.

When I turn the phone on (k600i) it takes a lot to get connected, then finally it uses one of the 3 networks here I try to call 089 (balance) and I get the flash-sms saying I've 25€ and the validity day. All good, but after that I cannot make any call anymore unless I turn off and on the phone!

If I try to call my Italian number I get the callback but then the line drops instantly and I receive a flash SMS saying I've no sufficient credit, which is not true of course... and again I cannot try any other call unless I turn the phone off and on again...

hawkdeira · 04-08-2007, 10:04

I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too.

When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?

mattm · 04-08-2007, 10:35

Quote:

Originally Posted by hawkdeira

I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too.

When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?

This would probably be one of the "problems" CS told me about, and claimed would be fixed next week...

	(#1)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	04-08-2007, 09:18 I'm trying my UM+ but not with much success... I activated with no problem and refilled with 25€ in order to keep my old +423 alive too. No problems with that, the card is refilled. When I turn the phone on (k600i) it takes a lot to get connected, then finally it uses one of the 3 networks here I try to call 089 (balance) and I get the flash-sms saying I've 25€ and the validity day. All good, but after that I cannot make any call anymore unless I turn off and on the phone! If I try to call my Italian number I get the callback but then the line drops instantly and I receive a flash SMS saying I've no sufficient credit, which is not true of course... and again I cannot try any other call unless I turn the phone off and on again... Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#2)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	04-08-2007, 10:04 I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too. When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?