Problems With Mondowind Site. Help!!!

so i just returned from italy, where i was using wind. i'm now back in the US, and want to run a recharge. i signed up at mondowind.it, and proceeded to buy. i filled out all the info as stated on this site, and i am using the codice fiscali from the back of the plastic card the sim was punched out of, although it says codice something, not codice fiscali. (it's a 6 digit number. 001234). is this the right number?

i soeak some italian, and i do get a confirmation on the site, as well as a confirmation email. but a few mintes later, i get the email below. i called my credit card companies (i tried 2 cards) and they say they are not denying the charge, as they can't even see a charge...

any ideas?

here's the wind email:

Gentile Michael,

durante la transazione per il pagamento del tuo ordine non ? stata
rilasciata l autorizzazione all addebito sulla tua carta di credito. Per
questo motivo, l ordine che hai effettuato ? stato annullato.

Ti ricordiamo che sono accettate le carte dei circuiti Visa, Mastercard,
Carta Aura, American Express e Diners, ad esclusione delle carte di tipo
Electron in quanto non abilitate per transazioni a distanza.

Se escludi che in fase di acquisto ci siano stati eventuali errori di
inserimento dei dati di pagamento, ti suggeriamo di contattare il Servizio
Clienti dell Istituto che ha emesso la tua carta di credito per avere
maggiori informazioni.

In ogni caso puoi ripetere l acquisto accedendo al sito www.mondowind.it

Cordiali saluti,
Servizio Clienti mondowind on line

[AndreA]

well... follow this thread: http://www.prepaidgsm.net/forum/inde...showtopic=1639

Sometimes Mondowind decides to have this crappy problem with foreigner credit cards... I'll try to write them again...

[Mirken]

also with italian credit card, sometimes appens, yesterday night it's appen to me, for example.
this morning, same credit card, same number to recharge, all done in few seconds.

[AndreA]

Originally Posted by Mirken

also with italian credit card, sometimes appens, yesterday night it's appen to me, for example.
this morning, same credit card, same number to recharge, all done in few seconds.

I know... the problem is OmniaNetwork, the society behind MondoWind (and Shop3)

[drjhf]

Since Wind persists in preventing credit card-based recharges from any credit card not issued by an Italian bank, the wisest advice for anyone with a Wind SIM expiring - or any new potential buyer - is buy anything else that works in Italy and can be recharged by ordinary credit cards from anywhere.

The only way the folks at Wind will get the message is when they have no subscribers.

[AndreA]

Originally Posted by drjhf

Since Wind persists in preventing credit card-based recharges from any credit card not issued by an Italian bank, the wisest advice for anyone with a Wind SIM expiring - or any new potential buyer - is buy anything else that works in Italy and can be recharged by ordinary credit cards from anywhere.

The only way the folks at Wind will get the message is when they have no subscribers.

The problem is that EVERY italian operator has this trouble

Wind, Vodafone and H3G (I don't consider Tim because thanks to their policy it's almost impossible for a italian to recharge online too...) DON'T ACCEPT any foreigner credit cards on their websites Sometimes you can pass it using an American Express, but in the last weeks Amex had problems too.

But this is not only an italian problem. I just read on this forum similar troubles around the Europe, so we need a lot of patience ...

[petar258]

My credit card was accepted when recharging includes additional fee. But from some monts ago, may be this have connection with no additional fees, this card and other cards that i have are no more accepted. I think that wind decide to cut any non-local cards when they dont get additional fees.
Now i get exactly the same message as acquazzone.

[maccoy]

I have no problems recharging with my french credit card on the Vodafone site.