Advice please - Riiing (UM) and callbacks

[deiraq]

Originally Posted by MATHA531

what I do is set the trigger number as a one touch number..dial the trigger number....wait for the callback, you will hear a US ring tone...hang up...wait for the 2nd callback where you will hear a voice asking you to enter number followed by the number sign key now...you do and most of the time the call goes through

Hi - thanks for your help. But what I am finding is that the first (Riiing) call doesn't disconnect quickly enough and the CBW callback then goes straight through to the Riiing answerphone!
Perhaps it depends on where you are - I'm in the UK - but you managed to get it to work OK in your travels . . .

[andy]

Originally Posted by deiraq

Hi - thanks for your help. But what I am finding is that the first (Riiing) call doesn't disconnect quickly enough and the CBW callback then goes straight through to the Riiing answerphone!
Perhaps it depends on where you are - I'm in the UK - but you managed to get it to work OK in your travels . . .

It's odd you're having that. It was happening a couple of years ago when people here first started using them together. I think CBW adjusted some delay settings that sorted it. Maybe you could contact them.

You could use another phone to dial, but beware there are one or two countries where this trigger gets metered as a two second call, which isn't nice when roaming with per minute billing. This hasn't happened with UM doing the double callback.


It's also possible (or was) to adapt a URL address from the online callback form as a bookmark in another phone with wap/gprs. There used to be info on this in a couple of old threads, but I think they may have been pruned when the forum was moved. I haven't used it for a while, and I think the IP address may have changed since the bookmark I just found in an old phone, so maybe someone else can comment ...

[MATHA531]

Originally Posted by deiraq

Hi - thanks for your help. But what I am finding is that the first (Riiing) call doesn't disconnect quickly enough and the CBW callback then goes straight through to the Riiing answerphone!
Perhaps it depends on where you are - I'm in the UK - but you managed to get it to work OK in your travels . . .

Hi...

I was in France and in the UK this past January and United Mobile worked flawlessly with callbackworld using the double callback method...

If you're having difficulty, you wish to contact United Mobile....a lot of their bread and butter so to speak has been United Mobile customers because of their cheap rates and they are very much do try to meet the needs of these customers (not to say they don't try withother customers; I have found CBW's customer service to be outstandingly good).

[hawkdeira]

What about if the original poster turned off his UM answerphone - wouldn't that solve the second ring-back problem?