Advice please - Riiing (UM) and callbacks
 

Hi - can someone with experience tell me please if it is possible to use a service like CallBackWorld with Riiing (United Mobile).

I presume the only way to do it is to trigger the call back by ringing the 'trigger number' from another phone?

Thanks for any help!

Whatever gave you that idea...do remember united-mobile operates on a callback system which means when you use it you have to deal with a double callback...not a big problem...what I do is set the trigger number as a one touch number..dial the trigger number....wait for the callback, you will hear a US ring tone...hang up...wait for the 2nd callback where you will hear a voice asking you to enter number followed by the number sign key now...you do and most of the time the call goes through...it worked well last time I was in Europe in January from both France and the UK...good rates on callbackworld also and their pin2dest will help you side step high dialing rates to Liechtenstein and give your friends the ability to call you for not too much.

I DO like to use the ping the trigger number option, when in a hotel or somewhere. I know it won't cost me a cent to ping the number, but then the inbound call is MY call, and I am ready to rumble

Hi - thanks for your help. But what I am finding is that the first (Riiing) call doesn't disconnect quickly enough and the CBW callback then goes straight through to the Riiing answerphone!
Perhaps it depends on where you are - I'm in the UK - but you managed to get it to work OK in your travels . . .

It's odd you're having that. It was happening a couple of years ago when people here first started using them together. I think CBW adjusted some delay settings that sorted it. Maybe you could contact them.

You could use another phone to dial, but beware there are one or two countries where this trigger gets metered as a two second call, which isn't nice when roaming with per minute billing. This hasn't happened with UM doing the double callback.


It's also possible (or was) to adapt a URL address from the online callback form as a bookmark in another phone with wap/gprs. There used to be info on this in a couple of old threads, but I think they may have been pruned when the forum was moved. I haven't used it for a while, and I think the IP address may have changed since the bookmark I just found in an old phone, so maybe someone else can comment ...

Hi...

I was in France and in the UK this past January and United Mobile worked flawlessly with callbackworld using the double callback method...

If you're having difficulty, you wish to contact United Mobile....a lot of their bread and butter so to speak has been United Mobile customers because of their cheap rates and they are very much do try to meet the needs of these customers (not to say they don't try withother customers; I have found CBW's customer service to be outstandingly good).

ansafone
 

What about if the original poster turned off his UM answerphone - wouldn't that solve the second ring-back problem?

Okay, what is the "pin2dest" feature? I'm currently unable to access my callbackworld account as they've changed their method of getting in (I don't normally access my account and its been probably over 6 months). Otherwise I'd look there to find the answer. Thanks in advance!

With a free callbackworld account you get a pin number...it is this pin number now necessary to log in BTW.....they give you a US toll free number (they have numbers in other countries too but they're more expensive) and for the most part throughout the world calls to the USA are cheaper than calls to even neighboring countries (note I said for the most part and most phone companies do not charge extra to call a US toll free number but there are exceptions, you pay the regular rate for a call to the USA) anyway when dialing the US toll free number it asks you for the pin (the number is a communal number the pin tells the equipment just who you want to call) anyway I got off the track...somebody dials the callbackworld US toll free number and is asked to enter a pin...if they enter your pin, the call goes through directly to your designated number....at their usual rate which according to their web site is still 14¢/minute for calls from the USA to Liechtenstein even if you're in Australia. For an extra cuple of bucks a month, you can get your own dedicated US toll free number where no pin is necessary. The pin2dest is free to get and comes with the account. You pay only for the calls (if the caller is calling in the USA from a landline, the call to the US toll free number is free to him or her).

I also use the PIN2DEST to give people in-country a free way to call me.