United Mobile Customer Support

snaimon · 17-12-2006, 23:00

Yes, it will have to be from Motorola. I think you may have to SYNCH the update with Phonetools or the equivalent. If you don't have such a setup (PC, cable and software), I think you might just go for another phone.

I am quite surprised you are having issues with a MOTO phone. I have had several MOTO phones and they all work flawlessly with my UM card. V300, V330 and V188 all work fine currently. I had a V66 and I believe that also worked. I don't know what the issue could be with the V190.

Good luck.

Stan

	(#1)
snaimon (Offline) Senior Member Prepaid Specialist Posts: 898 Join Date: 17 Mar 2004 Location: Richmond, VA USA Country:	17-12-2006, 23:00 Yes, it will have to be from Motorola. I think you may have to SYNCH the update with Phonetools or the equivalent. If you don't have such a setup (PC, cable and software), I think you might just go for another phone. I am quite surprised you are having issues with a MOTO phone. I have had several MOTO phones and they all work flawlessly with my UM card. V300, V330 and V188 all work fine currently. I had a V66 and I believe that also worked. I don't know what the issue could be with the V190. Good luck. Stan Phones: DASH V3 (3) Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox