Can't Top Up Globalsim, and They Won't Respond

[ronwi]

I logged in with my original password (not the modified one) and it allowed me to log in and see my account.

It took my credit card number and went through the process, but my balance has not been updated on either site and I can see from my online credit card access that my credit card number has not been billed.

You are certainly correct about this website having alot more meat on it. Even the call detail is more complete than on the Globalsim website, and there are many other options.

The rates are more up to date as well. A call made yesterday from Poland to a UK mobile was billed at 47 cents for a minute, while a one minute call made today to the same number was billed at 76 cents. While the Globalsim site rate calculator still quotes a rate of 47 cents from Poland to a UK mobile, the generic site you pointed me to quotes the apparently new higher rate.

There might be some across the board rate hikes happening - e.g., on Globalsim Germany to US is quoted at 43 cents, the other site quotes it at 51 cents.

Originally Posted by Bossman

That's a hosting site for several of these IOM sims including freeGlobalsim. In fact, that's the one I always go to because it offers much more features online...pretty much all the features that are available via the phone. VM, call forwarding, topup, etc.

Click on login then use your number 447624NNNNNN. The password is the PW that they gave you on day one to use to login to their site. I believe this is also the sim PIN. I changed mine on both sites to be the same...to make life easier. Once you login, click on profile and go from there...


Here are the options I see whe I click on profile.

My Numbers
Call Screening
Mobile Setup
E-Mail Setup
Change Password
Users
Payment Type
Card Details
Top-up Credit
Incoming Calls
Billing