Can't reach UM, can't reach my UM UK number, no reply to e-mail - PrePaidGSM.net Forum (Archived)

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kaydee Can't reach UM, can't reach... 18-03-2009, 17:28

depee Hi, My UM+ SIM is working... 18-03-2009, 20:59

kaydee Thanks! Maybe it is a... 18-03-2009, 21:03

kupe Kaydee- I also have... 01-04-2009, 16:07

albino I cant make calls with my... 01-04-2009, 19:17

kaydee I haven't been able to make... 01-04-2009, 21:08

Stu I used them just fine in the... 01-04-2009, 22:20

myonlymobile I have been having problems... 02-04-2009, 12:40

PhotoJim That seems pretty lame. ... 02-04-2009, 15:56

snidely In the U.S., many LD carriers... 03-04-2009, 00:28

prion The issue with calls to +4236... 03-04-2009, 05:45

PhotoJim I have an issue with that. ... 04-04-2009, 03:40

albino United Mobile support told me... 04-04-2009, 11:05

prion My +44 sim works well. I... 04-04-2009, 12:58

hrgajek Hello, UM has some... 05-04-2009, 21:02

kupe OMG unbelievable! How did... 05-04-2009, 21:44

MATHA531 Any news on their dual +1/+44... 05-04-2009, 21:11

hrgajek Hi Matha, no information... 05-04-2009, 21:40

Bossman I just tried to check the... 05-04-2009, 22:33

kupe Ugggh...I have lots of credit... 05-04-2009, 22:58

albino Hmm me too, I have almost 200... 06-04-2009, 00:21

Bossman +423 no longer on the rates... 06-04-2009, 13:59

bbob Not directly but there were... 06-04-2009, 08:15

hrgajek Hello, I've got the change... 06-04-2009, 22:16

kupe I can confirm that. I just... 10-04-2009, 18:28

hrgajek Hello, just received the... 11-04-2009, 13:38

kupe Thanks for the update. Do... 11-04-2009, 14:54

kupe Grrrr- UM really MUST start... 11-04-2009, 15:18

hrgajek Hello, They are... 11-04-2009, 19:54

kupe Ugggh- that hurts because I... 11-04-2009, 22:00

More replies below current depth...

inquisitor Since I couldn't establish... 11-04-2009, 17:32

hrgajek Hello again, For those who... 11-04-2009, 20:07

MATHA531 Years from now, when they... 11-04-2009, 20:44

hrgajek @Kupe - you've got a private... 14-04-2009, 12:45

smokeyone I am having the same trouble... 16-04-2009, 14:32

saintsimon After logging into your... 16-04-2009, 20:07

kupe Yikes- same here. Not good. ... 16-04-2009, 20:08

Bossman They are probably making some... 16-04-2009, 20:20

smokeyone Can anyone on the forum... 17-04-2009, 07:06

hrgajek Hello, dialling the +423... 16-04-2009, 20:51

Guest Due to the last news, which... 17-04-2009, 07:25

Bossman Yep! Sim cannot register.... 17-04-2009, 03:37

MATHA531 The 423 or the 44? 17-04-2009, 05:20

MATHA531 So let's cut to the chase...... 17-04-2009, 08:08

bbob Matha531, is UM gone, don't... 17-04-2009, 09:02

Akito-kun Hello! But what is happening... 17-04-2009, 11:23

inquisitor Nobody knows what happened so... 17-04-2009, 11:42

kupe Yikes- I hope transferring my... 17-04-2009, 15:38

kupe Wow- the sharks waste no... 17-04-2009, 15:51

inquisitor @kupe I'm sorry. After all... 17-04-2009, 17:31

Akito-kun For example, if United Mobile... 17-04-2009, 21:39

Bossman If you are asking what will... 17-04-2009, 21:50

Akito-kun It can not happen, for... 17-04-2009, 21:59

saintsimon Unlikely. After they are... 17-04-2009, 22:06

Akito-kun Ok, we'll see what happens.... 17-04-2009, 22:11

hrgajek Hello there, there are too... 17-04-2009, 22:33

saintsimon If some service is switched... 17-04-2009, 22:45

kupe Ahhh- so was Jersey Telecom... 17-04-2009, 23:28

hrgajek Hi Kupe, To make it... 17-04-2009, 23:39

andy As I said on another thread,... 18-04-2009, 00:09

saintsimon It's not just the SIMs, which... 18-04-2009, 03:37

Guest I was so close to buy from UM... 18-04-2009, 08:57

olev_p Theoretically we can try to... 18-04-2009, 11:03

kupe Is Sim4Travel working right... 18-04-2009, 16:23

Guest @kupe S4T is working... 18-04-2009, 16:29

More replies below current depth...

monkeyboy UM expiration rules still in... 22-04-2009, 18:50

Grampa I believe that MAXRoam does... 18-04-2009, 00:35

mjsfo Not registering in USA either 18-04-2009, 03:36

inquisitor Revenue doesn't indicate the... 18-04-2009, 12:34

olev_p most probably it can happens... 18-04-2009, 16:20

trombacit Hello everybody. Newbie... 20-04-2009, 16:27

saintsimon Hello & welcome. Please read... 20-04-2009, 16:33

trombacit Apologies. I acted as a... 20-04-2009, 19:06

sarunat Hi. I've just received from... 20-04-2009, 16:39

tivoboy Wow, bummer I was just about... 20-04-2009, 19:10

MATHA531 Well I wouldn't say I'm... 21-04-2009, 01:26

Victor1970 I am in Germany and I can... 21-04-2009, 07:40

bourbonkiller There is a much more easier... 21-04-2009, 10:01

Guest @burbonkiller ...... 21-04-2009, 10:30

rfranzq I want to find out what... 21-04-2009, 23:12

kupe I just ordered Sim4Travel for... 22-04-2009, 20:31

andy The company obviously has... 21-04-2009, 11:12

MATHA531 Here's the problem with... 21-04-2009, 14:58

myonlymobile I do have a VoIP service that... 21-04-2009, 17:22

inquisitor Logging into "My Account" on... 22-04-2009, 10:26

rfranzq Saw my billing details. ... 22-04-2009, 10:34

andy Interesting. My account shows... 22-04-2009, 11:04

bourbonkiller I also just logged in to my... 22-04-2009, 11:18

Przemolog I've just logged in into my... 22-04-2009, 13:13

bourbonkiller @ przemolog Thanks for... 22-04-2009, 14:02

TheMadBrewer Both my +423 and +44 are... 22-04-2009, 17:25

petkow Are you saying you were able... 22-04-2009, 12:25

inquisitor That 9 month-validity-policy... 22-04-2009, 18:57

mjsfo "My Account" web page at... 23-04-2009, 03:41

Bossman Both my +423 and +44 cards... 24-04-2009, 14:50

MATHA531 Same here. RIP United... 24-04-2009, 15:44

Akito-kun Even to me it appears so.... 24-04-2009, 16:25

kupe Ugggh- mine seemed like it... 25-04-2009, 23:14

andy Well, the phone still rings,... 24-04-2009, 17:40

Bossman Very true andy. come to think... 24-04-2009, 18:23

rfranzq It must be true and over if... 26-04-2009, 08:55

Bossman Wiki can be updated by anyone... 26-04-2009, 14:15

kupe Or at least there will be a... 26-04-2009, 15:56

saintsimon Who on earth should make an... 26-04-2009, 17:11

rfranzq And then he... 26-04-2009, 22:02

kupe Financial press and telecom... 27-04-2009, 00:07

prion In regard to calls to +423... 26-04-2009, 09:19

andy That isn't necessarily... 26-04-2009, 10:40

prion What I have written implies... 26-04-2009, 12:11

prion I have realized that cheap... 27-04-2009, 07:14

andy Even when they did have calls... 27-04-2009, 10:45

prion The strange thing is that... 27-04-2009, 11:57

sarunat Hello. Right now my account... 27-04-2009, 14:52

kupe Now that is interesting! My... 27-04-2009, 15:19

Akito-kun Well, it's already something... 27-04-2009, 15:20

sarunat Hello! Not very nice... 27-04-2009, 23:13

humaximizer the same here: united... 28-04-2009, 09:36

sarunat Money back 28-04-2009, 11:02

sarunat ops, little mistake: waiting... 28-04-2009, 11:11

herradura same here...: waiting for... 28-04-2009, 12:23

hrgajek Hello, the automatic... 28-04-2009, 12:52

sarunat Paypal 28-04-2009, 13:57

sidsub Is the company really gone? 28-04-2009, 15:14

bourbonkiller at the moment there is no... 29-04-2009, 08:53

sarunat Hi! just received from UM... 29-04-2009, 11:53

MATHA531 Can somebody explain to me... 29-04-2009, 14:14

bylo OK, I'll try: In a few weeks... 29-04-2009, 16:36

saintsimon Hmm, and what about UM? Do... 29-04-2009, 19:29

rfranzq What one thing/action would... 30-04-2009, 01:03

inquisitor I'll try to translate in... 29-04-2009, 20:37

VladS Why bother keeping the... 29-04-2009, 20:49

bylo Ahhh... you must be in... 29-04-2009, 21:51

inquisitor Today I received an answer... 30-04-2009, 16:17

bourbonkiller I only agree partly to... 01-05-2009, 13:27

123456 United Mobile CEO angry about... 03-05-2009, 14:25

kupe LOL and for travel SIM users... 03-05-2009, 16:08

rfranzq And now for something... 03-05-2009, 23:26

prion I have also called my number ... 04-05-2009, 06:15

sarunat Latest 04-05-2009, 14:06

simcardman I am new to posting here, but... 04-05-2009, 20:17

andy They were testing a dual SIM,... 05-05-2009, 02:00

andy I've deleted the car advert... 05-05-2009, 01:55

inquisitor @andy Now you're really... 05-05-2009, 08:30

andy No need for you to exaggerate... 05-05-2009, 12:06

Effendi I think the ad with the car... 05-05-2009, 13:30

bourbonkiller interresting question 05-05-2009, 15:24

LBarouf Icqsim 06-05-2009, 06:08

prion I do not have icqsim but... 06-05-2009, 06:56

hkr Customer service replies... 05-05-2009, 15:32

dmapr Probably, I sent a ticket on... 05-05-2009, 19:10

maccoy My ICQSIM is working for... 06-05-2009, 08:22

kormack8 Am I right to assume that the... 10-05-2009, 10:40

andy Yes. Incoming calls have been... 10-05-2009, 11:22

kormack8 Thanks for the confirmation.... 10-05-2009, 11:32

sarunat Hi! Last updates. Just... 11-05-2009, 11:53

sarunat Wow! They just wrote me also... 11-05-2009, 14:42

maccoy It's the same answer you... 11-05-2009, 16:13

sarunat Yes, sorry, in fact they... 11-05-2009, 16:23

Akito-kun I'm still waiting for a... 12-05-2009, 08:00

maccoy I think they are using... 12-05-2009, 08:36

Akito-kun It is not excluded that there... 12-05-2009, 10:47

hkr Whatever the situation is, I... 12-05-2009, 10:58

sarunat emails... with a little touch... 12-05-2009, 10:49

Przemolog Yes, it's a really brilliant... 12-05-2009, 16:04

herkdrvr Does anyone have any good... 13-05-2009, 10:30

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	(#23)
hkr (Offline) Member Advanced Member Posts: 75 Join Date: 29 Apr 2009 Country:	Customer service replies e-mails... - 05-05-2009, 15:32 On 16th April I sent a ticket to the UM customer service regarding the breakdown of service. Today (5th May) they sent me an e-mail reply: Dear Customer, Since 04/15/2009 we are suffering from a complete outage of the +44 platform. We are working on a solution of this problem with all our effort. With best regards United Mobile Customer Service Are they trying to catch up with tickets? Postpaid: 3x Vodafone (HU) 1x T-Mobile) formerly also Pannon Prepaid: Vodafone, Pannon, T-Mobile (HU) Optimus (PT) SamiSwoi, ERA, Orange (PL) VIP (HR) T-Mobile (AT) Vodafone, O2, Orange, T-Mobile (UK) Vodafone (DE) Data-only prepaid: Vodafone, T-Mobile, Djuice/Pannon (HU) International SIMs: UM+, Sim4Travel, TravelSim Phones: Nokia E51, E71, Samsung D880, SE P990i, Ericsson T39m -forever! , many others in the drawer. 3G modems Huawei E220, E870, EU870D, U740, Alcatel X200 VoIP: Justvoip, CallWithUs, Neophonex, fonline, Macrogate and several others for outgoing... DIDs from Macrogate, DIDww, Gradwell, Voxbone and others. FreePBX, Vigor router with inbuilt ATA, Nokia E-series phones.

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