Can't reach UM, can't reach my UM UK number, no reply to e-mail

[inquisitor]

Originally Posted by bylo

OK, I'll try: In a few weeks we will discontinue the automatic recharge feature altogether because it is unreliable.

I presume "does not provide reliable service" refers to the multiple credit card charges when everyone's balance went to zero a few days ago.

I'll try to translate in another version: "As all IT-specialists escaped from the company our billing system went out of control, but we will try to stop it by disabling all functions, that require human maintenance or monitoring."