Problems with UM +423 SIM [split thread]

[bbob]

Originally Posted by bylo

My +423 balance went to zero when I switched to +44 a couple of years ago. Now I just logged into my UM account. My +44 balance is as I expected it but I see the balance on +423 at EU610!!!

Their activity log does not indicate when the balance was increased but it wasn't there when I last logged in about a month ago.

Anyone else get such a New Years's gift from UM?

Now if I can only find my old +423 SIM

If you can't find your sim you could always ask for a replacement or ask them to put the balance on your +44 card.