Can't Top Up Globalsim, and They Won't Respond

ronwi · **Can't Top Up Globalsim, and They Won't Respond -** 21-05-2007, 18:45

The title about sums it up. I've been using a Globalsim for a while, and am reasonably happy with the quality and consistency of the calls.

However, a few weeks ago I tried to top up, and got an error message from the server (not of the type that there is a problem with the credit card, but a server software error.) I have tried other computers, other browsers, other credit cards and get the same result.

I emailed Globalsim customer service a few weeks ago (and again last week), and have also left a few messages on the company voicemail (which is apparently a Vodafone cell voicemail.) Zero response.

Any suggestions, or do I just use the SIM card until it's out of credit and throw it away (which would be a shame because the rates and coverage work very well for me.)

	(#1)
ronwi (Offline) Senior Member Prepaid Fan Posts: 137 Join Date: 01 Oct 2006 Country:	Can't Top Up Globalsim, and They Won't Respond - 21-05-2007, 18:45 The title about sums it up. I've been using a Globalsim for a while, and am reasonably happy with the quality and consistency of the calls. However, a few weeks ago I tried to top up, and got an error message from the server (not of the type that there is a problem with the credit card, but a server software error.) I have tried other computers, other browsers, other credit cards and get the same result. I emailed Globalsim customer service a few weeks ago (and again last week), and have also left a few messages on the company voicemail (which is apparently a Vodafone cell voicemail.) Zero response. Any suggestions, or do I just use the SIM card until it's out of credit and throw it away (which would be a shame because the rates and coverage work very well for me.)