PrepaidSimCard.org do not work

sempurna · **PrepaidSimCard.org do not work -** 29-05-2012, 08:53

Be careful buying cards from PrepaidSimCard.org. Bought two cards which required only that my phones be unlocked. The cards were waiting at the hotel as promised but did not work in either phones which were two different models and both unlocked. The two cards which I bought at a fraction of the cost from a local supermarket to replace them both worked 100%. PrepaidSimCard.org offered no support other than they had a "no refund" policy and it was not their problem. So it appears that the cards form PrepaidSimCard.org do not work in some phones and support from them is non existant.

MATHA531 · 02-06-2012, 18:19

Dispute the charge to your credit card company.

kuba.g · 04-06-2012, 02:06

Quote:

Originally Posted by MATHA531

Dispute the charge to your credit card company.

+1

Don't let scammers take your money without trying at least the basic things.

In their T&C they state that products which are DOA can be sent back at their expense and refunded.

simcardabroad · **Refund -** 05-06-2012, 20:18

Sorry to hear that you did not get it working.
First of all, we do have a refund policy if it's something wrong with the SIM card. Please return the SIMs and we will check them and refund you if they are not working.

If the problem is related to the customer's phone however, we can not offer a refund.

it's difficult to respond to a complain without knowing a few things:
1. What country did you go to?
2. What phones were you using?

BR
Joacim
prepaidsimcard dot org

	(#1)
sempurna (Offline) Junior Member Newbie Posts: 1 Join Date: 17 May 2012 Country:	PrepaidSimCard.org do not work - 29-05-2012, 08:53 Be careful buying cards from PrepaidSimCard.org. Bought two cards which required only that my phones be unlocked. The cards were waiting at the hotel as promised but did not work in either phones which were two different models and both unlocked. The two cards which I bought at a fraction of the cost from a local supermarket to replace them both worked 100%. PrepaidSimCard.org offered no support other than they had a "no refund" policy and it was not their problem. So it appears that the cards form PrepaidSimCard.org do not work in some phones and support from them is non existant.

	(#2)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	02-06-2012, 18:19 Dispute the charge to your credit card company.

	(#4)
simcardabroad (Offline) Junior Member Newbie Posts: 8 Join Date: 04 Sep 2011 Country:	Refund - 05-06-2012, 20:18 Sorry to hear that you did not get it working. First of all, we do have a refund policy if it's something wrong with the SIM card. Please return the SIMs and we will check them and refund you if they are not working. If the problem is related to the customer's phone however, we can not offer a refund. it's difficult to respond to a complain without knowing a few things: 1. What country did you go to? 2. What phones were you using? BR Joacim prepaidsimcard dot org