TMobile UK Roam rates

Ukap · **TMobile UK Roam rates -** 13-04-2009, 15:58

I am traveling in Europe and plan to use my TMobile UK PAYG account to roam.
They have a travel offer for a PAYG Travel booster. It can be bought in increments of 5, 10, 20 or 30 pounds. It gives 50% more call credit.
My question is - I plan alot of phone use and the website shows for 30pounds I get another 50% of call credit. They say I can make 160 minutes worth of calls. Shouldn't this be 120 minutes? Is this a Tmobile typo? Do Tmobile give you 40 xtra minutes for purchasing the largest booster?

petkow · 13-04-2009, 18:13

Not even 120 but only 118!

Have a look at The legal stuff you need to know about Boosters - T-Mobile and it will give you the right figure. Boosters ? Pay as you go Boosters ? T-Mobile lists it wrong in my opinion!

Not really a great offer either. You have to use your special credit in 20 days or else you lose it and it's only for calls back to the UK or within zone. The 30pounds you spend to get 118 minutes works out at just over 25p/min outgoing!

If it really is just a short trip (up to 1 month) I would instead get a UK o2 PAYG SIM and pay 10 pounds for MyEurope Extra. Outgoing calls then cost just 25p/min (not counting the 10pounds subscription though) but the best thing is you get free incoming calls!
Check out: My Europe Extra - Calling from overseas - International - O2

Motel75 · 14-04-2009, 10:14

Or, of course, depending on where you're going, buy a local SIM in each country, particularly one with cheap international calls.

Ukap · 14-04-2009, 18:10

I am too late for the O2 sim. I leave from the USA for Europe on Saturday. Is TMobile UK usually this unreliable? The per minute costs they have in their "legal stuff" are totally different to those listed in their web-site. I was also told by TMobile that I could call USA from Europe on this rate too as it in within their 6 zones. I do not know whether to trust this information.

petkow · 15-04-2009, 08:49

Quote:

Originally Posted by Ukap

Is TMobile UK usually this unreliable?

Not usually! These offers are usually hugely undersubscribed, and many people in the call centres will not even be properly trained to answer questions on them!

Motel75 · 15-04-2009, 10:24

Where are you going to in Europe? Perhaps there may be alternatives.

Ukap · 15-04-2009, 16:38

Madeira, Spain, Italy, Gibraltar, Monaco

petkow · 15-04-2009, 18:56

Looks like you are sailing!

At least for Spain you could consider picking up a local SIM on any one of numerous MVNO's with options for cheap international calls. They have all been talked about here. (e.g. Lebara, Yoigo or Happymovil). The SIMs are usually free (i.e. credit on SIM = SIM cost) Of course you can use these in Gibraltar too! In Spain there are many shops you can pick up SIM packs very easily.

Picking up a TIM card in kiosks/shops in Italy is also easy!

As for Madeira/Portugal and Monaco I will let someone more qualified answer.

	(#1)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	TMobile UK Roam rates - 13-04-2009, 15:58 I am traveling in Europe and plan to use my TMobile UK PAYG account to roam. They have a travel offer for a PAYG Travel booster. It can be bought in increments of 5, 10, 20 or 30 pounds. It gives 50% more call credit. My question is - I plan alot of phone use and the website shows for 30pounds I get another 50% of call credit. They say I can make 160 minutes worth of calls. Shouldn't this be 120 minutes? Is this a Tmobile typo? Do Tmobile give you 40 xtra minutes for purchasing the largest booster?

	(#2)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	13-04-2009, 18:13 Not even 120 but only 118! Have a look at The legal stuff you need to know about Boosters - T-Mobile and it will give you the right figure. Boosters ? Pay as you go Boosters ? T-Mobile lists it wrong in my opinion! Not really a great offer either. You have to use your special credit in 20 days or else you lose it and it's only for calls back to the UK or within zone. The 30pounds you spend to get 118 minutes works out at just over 25p/min outgoing! If it really is just a short trip (up to 1 month) I would instead get a UK o2 PAYG SIM and pay 10 pounds for MyEurope Extra. Outgoing calls then cost just 25p/min (not counting the 10pounds subscription though) but the best thing is you get free incoming calls! Check out: My Europe Extra - Calling from overseas - International - O2

	(#3)
Motel75 (Offline) Senior Member Prepaid Pioneer Posts: 573 Join Date: 15 Jun 2006 Location: Berlin Country:	14-04-2009, 10:14 Or, of course, depending on where you're going, buy a local SIM in each country, particularly one with cheap international calls. Current DE: Vodafone, Netzklub; PL: Klucz, Virgin; UK: Giffgaff, Vodafone; US: T-Mobile; CA: 7-Eleven; IT: Vodafone; UA: Kyivstar; FR: Bouygues; GR: Vodafone Former DE: Vodafone, T-Mobile, O2, Blauworld, 01051mobile, Solomo, Lycamobile, Simyo, Congstar, Fonic, Edeka Mobile, Lidl Mobile; PL: Heyah, Era, Virgin, Sami Swoi, Orange, POP, iPlus, Carrefour Mova, Telepin Mobi, Play, Lycamobile, T-Mobile; UK: Vodafone, T-Mobile, Virgin; US: T-Mobile, AT&T, Lycamobile; CZ: Vodafone, Oskar; ES: Lebara; GR: Vodafone, Wind; UA: Vodafone; IL: Orange; TR: Turkcell

	(#4)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	14-04-2009, 18:10 I am too late for the O2 sim. I leave from the USA for Europe on Saturday. Is TMobile UK usually this unreliable? The per minute costs they have in their "legal stuff" are totally different to those listed in their web-site. I was also told by TMobile that I could call USA from Europe on this rate too as it in within their 6 zones. I do not know whether to trust this information.

	(#6)
Motel75 (Offline) Senior Member Prepaid Pioneer Posts: 573 Join Date: 15 Jun 2006 Location: Berlin Country:	15-04-2009, 10:24 Where are you going to in Europe? Perhaps there may be alternatives. Current DE: Vodafone, Netzklub; PL: Klucz, Virgin; UK: Giffgaff, Vodafone; US: T-Mobile; CA: 7-Eleven; IT: Vodafone; UA: Kyivstar; FR: Bouygues; GR: Vodafone Former DE: Vodafone, T-Mobile, O2, Blauworld, 01051mobile, Solomo, Lycamobile, Simyo, Congstar, Fonic, Edeka Mobile, Lidl Mobile; PL: Heyah, Era, Virgin, Sami Swoi, Orange, POP, iPlus, Carrefour Mova, Telepin Mobi, Play, Lycamobile, T-Mobile; UK: Vodafone, T-Mobile, Virgin; US: T-Mobile, AT&T, Lycamobile; CZ: Vodafone, Oskar; ES: Lebara; GR: Vodafone, Wind; UA: Vodafone; IL: Orange; TR: Turkcell

	(#7)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	15-04-2009, 16:38 Madeira, Spain, Italy, Gibraltar, Monaco

	(#8)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	15-04-2009, 18:56 Looks like you are sailing! At least for Spain you could consider picking up a local SIM on any one of numerous MVNO's with options for cheap international calls. They have all been talked about here. (e.g. Lebara, Yoigo or Happymovil). The SIMs are usually free (i.e. credit on SIM = SIM cost) Of course you can use these in Gibraltar too! In Spain there are many shops you can pick up SIM packs very easily. Picking up a TIM card in kiosks/shops in Italy is also easy! As for Madeira/Portugal and Monaco I will let someone more qualified answer.