Yackiemobile Please Help Me

waiting · 11-08-2006, 15:44

I have ordered a sim card 4 days ago and i paid that by e-gold.
When will you ship me the card?
thanks

lextra · 11-08-2006, 16:54

4 days? I am waiting since July 20th, and so far nothing. They do not reply to email (even tried cizake's) and their live chat promised to contact by email, but haven't heard back from them.

Will try calling them next week, and most likely complain to my credit card issuer if I don't hear from Yackie after a reasonable amount of time.

waiting · 11-08-2006, 18:10

I paid by e-gold.And hope i can get the sim card soon

Bossman · 11-08-2006, 20:20

I do not think any of us here would have received anything if it was not for Cizake. The help line folks, support, or the chat folks just are just there to forward issue to the appropriate place. So, I would suggest try contacting Cizake again. Make sure to send him your order number...possibley include it in the subject. He is probably receiving a lot of emails, so a very catchy subject will be appropriate.

waiting · 12-08-2006, 14:11

my order number is #1000774

waiting · 14-08-2006, 14:52

is yackiemobile a scammer?

waiting · 14-08-2006, 14:53

anyhow they should give us a reply what happened.And refund our funds

Bossman · 14-08-2006, 15:11

It's definitely not a scam. It's just that they are having some issues right now. Mostly due to the fact that they are a startup company. So, it may not neccesarily be the best time to purchase this sim. At least I'd suggest to wait till things stabilize somewhat.

For us that finally received the sim, we cannot topup, check balance, check call history, or even do anything online. I plan on using the sim on a trip next month, and I need to topup somehow. Not a big deal, because I will also have my UM sim with me anyway.

Quote:

Originally Posted by waiting

is yackiemobile a scammer?

waiting · 14-08-2006, 16:28

yes.i also think it is a reliable company.But the poor customer service is really

We can understand something happened with them,But at least,they need reply our email or write some news on their website.Don't you think so?
:meh:

money69 · 15-08-2006, 15:53

I contacted customer care this morning to check my order status, they couldnt tell me anything and told me they would e-mail me the info. I doubt ill see anything from them but who knows. Anyone heard anything from Cizake about any shipments going out?

	(#1)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	11-08-2006, 15:44 I have ordered a sim card 4 days ago and i paid that by e-gold. When will you ship me the card? thanks

	(#2)
lextra (Offline) Junior Member Newbie Posts: 3 Join Date: 11 Aug 2006	11-08-2006, 16:54 4 days? I am waiting since July 20th, and so far nothing. They do not reply to email (even tried cizake's) and their live chat promised to contact by email, but haven't heard back from them. Will try calling them next week, and most likely complain to my credit card issuer if I don't hear from Yackie after a reasonable amount of time.

	(#3)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	11-08-2006, 18:10 I paid by e-gold.And hope i can get the sim card soon

	(#4)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	11-08-2006, 20:20 I do not think any of us here would have received anything if it was not for Cizake. The help line folks, support, or the chat folks just are just there to forward issue to the appropriate place. So, I would suggest try contacting Cizake again. Make sure to send him your order number...possibley include it in the subject. He is probably receiving a lot of emails, so a very catchy subject will be appropriate. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#5)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	12-08-2006, 14:11 my order number is #1000774

	(#6)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	14-08-2006, 14:52 is yackiemobile a scammer?

	(#7)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	14-08-2006, 14:53 anyhow they should give us a reply what happened.And refund our funds

	(#9)
waiting (Offline) Junior Member Newbie Posts: 6 Join Date: 11 Aug 2006	14-08-2006, 16:28 yes.i also think it is a reliable company.But the poor customer service is really We can understand something happened with them,But at least,they need reply our email or write some news on their website.Don't you think so? :meh:

	(#10)
money69 (Offline) Senior Member Prepaid Fan Posts: 154 Join Date: 06 Aug 2004 Country:	15-08-2006, 15:53 I contacted customer care this morning to check my order status, they couldnt tell me anything and told me they would e-mail me the info. I doubt ill see anything from them but who knows. Anyone heard anything from Cizake about any shipments going out?