Toggle Mobile

[gaztelugatxe]

I`ve called toggle in the Netherlands three times and finally they have given me some info, but I´m very dissapointed with the customer service

They cannot check the status of my order because the order was placed through the web site (it should have been a phone order according to them so that they could check shipment status, but that´s only applicable for free sim cards).

So now I am just waiting for nearly 14 days (tomorrow) unable to know if the order was properly processed or the SIM card just got lost

Let´s wait for another day and I hope to be lucky

Regards,

[toggle mobile]

Hi Pablo,

Please send me an email to sofia.gouveia@togglemobile.com with the details of your order, I will check it with my team.

Many thanks,
Sofia

[gaztelugatxe]

Originally Posted by toggle mobile

Hi Pablo,

Please send me an email to sofia.gouveia@togglemobile.com with the details of your order, I will check it with my team.

Many thanks,
Sofia

Hello Sofia. I've just sent it.

As a matter of fact I sent it yesterday a private message by e-mail from this forum to you.

Looking for other alternatives, could it be possible to get the SIM Card direcltly in a french hotel I have booked a room for the 22.07?

Regards

[tux]

Toggle Mobile Launching Enhanced SIM Card, United States Numbers Coming Soon | TruTower

Hope they'll confirm that.

[petkow]

This is a fascinating thread, full of very useful information. Though I have had a Toogle SIM for quite some time now, I have only recently managed to catch up on what all the in-house experts here have to say about it, and read all the testing reports. Thanks to everybody! It's time I spend some time back on ppgsm again!

I have a very quick question. I realise that UK mobile numbers can easily be ported to the main UK number, but does anybody know if there has been any indication from Toggle if it would be possible some day to port in other mobile numbers onto the IMSIs. e.g. Would it be possible to port in my normal Spanish number and get that assigned instead of the default allocation?... no doubt I would be obliged to pay the £5 p.a. fee to maintain it, but that is a small price to pay.

[inquisitor]

Good to hear from you, petkow. I have been wondering where you got to for quite a while.

Given that toggle has not kept any of their numerous promises (data bundles for all toggle countries, Italian numbers, US numbers) and given that Lycamobile Germany hasn't been supporting number imports for months due to some unspecified technical issue, I think it's not even worth asking them. But it would indeed be great if we could also import numbers for other toggle countries than the UK.

[UKSTEVE]

Yes,

Lyca were notorious a few years back for making all sorts of claims to the press, but failed to keep to them...

I suspect this was due to over-keen management - and then leaving it to staff to sort out impossible services.

Myself I doubt that Toggle would import numbers to its multi-IMSI scheme for the simple reason any revenue sharing schema it enjoys would fly out of the window in many countries.

Just my two cents worth.

+Steve

[HappyCamp]

One thing I noticed is that Toggle Mobile uses a +44 74 XXXX-XXXX number which seems to be more expensive to call. localphone.com charges 2.3 cents per minute to call a lot of mobile networks in the UK. But they charge 14.9 cents per minute to call the Toggle Mobile (Lycamobile) number. I don't think it is as expensive as an Isle Of Man number, but still more than other mobile networks.

[dg7feq]

Originally Posted by HappyCamp

One thing I noticed is that Toggle Mobile uses a +44 74 XXXX-XXXX number which seems to be more expensive to call. localphone.com charges 2.3 cents per minute to call a lot of mobile networks in the UK. But they charge 14.9 cents per minute to call the Toggle Mobile (Lycamobile) number. I don't think it is as expensive as an Isle Of Man number, but still more than other mobile networks.

yes, thats true, fortunately as described some posts above you can easily port any UK mobile number on the toggle card (e.g. a cheap obtained card from ebay) and then you pay the 2.3 cent/min instead of 14.9 cent/min...

Chris

[HappyCamp]

Sorry if this has been asked before. I did look, really I did!

Can you register for a Toggle Mobile "local number" in a non-Toggle Mobile country? For example can I register for a Denmark number while I am still here in the US? I do have service on the phone and can receive incoming phone calls. And have 11 Euros of credit.

Every time I attempt to register I get this error:
Subscriber cannot have more than 8 local numbers

And then in a few minutes I get a text message that says:
"Registration Failed Pls try again"

Not a huge deal as I can wait until I actually arrive, but I was hoping to already have it working when I landed.