Yackie Shipments Delayed - Page 6

achu · 17-07-2006, 22:26

Same here with the UPS tracking. I guess things are turning for the better. Cizake also promised me on Friday to take care of it by today (Monday) and he did.

The only "hiccup" is that I didn't get the original Ohio # I chose. It is still within the same area code and prefix (567-252-xxxx), but it is different from my original choice. I guess I really don't care since the way I am going to use it is to forward my regular US mobile phone to the Ohio # when I am out of the country. This way everyone can still call me with my regular mobile # and I don't have to give out yet another #.

An interesting question would be, what happened to all those non-Ohio DID # they had problem with? I wonder did anyone with a tracking # today got any non-Ohio #.

From my perspective, I think I would have tolerated a lot more from this company if they did NOT immediately charged my credit without delivering a product. I would have no problem waiting if they were upfront about it and kept all customers in the loop. Yes, I had recourse with my CC company if things did not turn out, but I rather not have to resort to chargeback and such. I think charging the customer first and answer questions later sends the wrong message.

In summary, it took them almost a whole month to deliver a product (I ordered on June 20th). Oh, according to the tracking, the package is coming from Israel. I hope everything works out (considering the uncertainty in the area).

Bossman · 17-07-2006, 23:22

Yes, I did get a non-Ohio (Illinois) number. I got the number I selected. Cizake also included the number in his email. Yep! the tracking also indicated it was coming from Israel. I actually called the number and I got the same recording that was mentioned in one of the other posts. To leave a message for some number with a lot of zeros. :P

Quote:

Originally Posted by achu

An interesting question would be, what happened to all those non-Ohio DID # they had problem with? I wonder did anyone with a tracking # today got any non-Ohio #.

resrox · 18-07-2006, 03:04

I'm glad to hear that several of you have made some progress with YM.

On Friday, I sent an email to Florian, aka, Cizake with a copy to support@yackiemobile.com and even infos@yackie.com and have received no response. That was my third email - the vehicle customers are told to use because the people on the phones and chat lines can't help you.

Currently, the transaction on my credit card is in dispute. The issuer will intervene to resolve it.

I hope you receive your SIMs and are satisfied with them. You are more patient and understanding than me. I will not give my business to a firm that doesn't respond to their customers and charges them for a product they very well know they are having difficulty shipping.

This week I will order a SIM from one of their competitors that will more than likely be a far better experience.

techitroy · 18-07-2006, 06:34

Quote:

Originally Posted by Bossman

Yes, I did get a non-Ohio (Illinois) number. I got the number I selected. Cizake also included the number in his email. Yep! the tracking also indicated it was coming from Israel. I actually called the number and I got the same recording that was mentioned in one of the other posts. To leave a message for some number with a lot of zeros. :P

I got a Long Beach, CA number which is what I requested. That is what was included in my email with tracking number today. I am guessing my package is coming from out of the country but it seams a little hard to tell on UPS's website.

Will keep you updated.

- Troy

MATHA531 · 19-07-2006, 03:39

Received an e mail from Cizaki my sim has been shipped...looks like as others have noted from Israel....

Unfortunately I had requested a card with a NYC area code (347, 212, 917, 646 or 71

I had actually ordered a 347 number but I am getting one of the 567 numbers...wonder once they are up and running whether they will be able to fix that.

dg7feq · 19-07-2006, 07:22

Yesss, finally my card is on the run as well.
Shipped from Bnei Brak in Israel with UPS Express.
So latest on the weekend i can give my test report here as well.

Chris

Bossman · 19-07-2006, 16:40

Just wanted to mention that my sim/package has been delivered. Pretty fast shipping if you ask me. I will check it out later today when I get home.

KarenM · 19-07-2006, 17:15

Quote:

Just wanted to mention that my sim/package has been delivered. Pretty fast shipping if you ask me. I will check it out later today when I get home.

Please do! I'm waiting with bated breath!

However, with all the backup orders they must have, if I decided to get one of these for a trip beginning on 23 August, I might be cutting it awfully close. Dang.

Karen

Bossman · 19-07-2006, 17:57

There is also already a review by one of the members of the forum.

http://www.prepaidgsm.net/forum/inde...showtopic=1358

Quote:

Originally Posted by KarenM

Please do! I'm waiting with bated breath!

However, with all the backup orders they must have, if I decided to get one of these for a trip beginning on 23 August, I might be cutting it awfully close. Dang.

Karen

Bossman · 19-07-2006, 17:57

There is also already a review by one of the members of the forum and myself here...

http://www.prepaidgsm.net/forum/inde...showtopic=1358

Quote:

Originally Posted by KarenM

Please do!? I'm waiting with bated breath!?

However, with all the backup orders they must have, if I decided to get one of these for a trip beginning on 23 August, I might be cutting it awfully close.? Dang.

Karen

	(#51)
achu (Offline) Junior Member Amateur Member Posts: 22 Join Date: 07 Jul 2006 Country:	17-07-2006, 22:26 Same here with the UPS tracking. I guess things are turning for the better. Cizake also promised me on Friday to take care of it by today (Monday) and he did. The only "hiccup" is that I didn't get the original Ohio # I chose. It is still within the same area code and prefix (567-252-xxxx), but it is different from my original choice. I guess I really don't care since the way I am going to use it is to forward my regular US mobile phone to the Ohio # when I am out of the country. This way everyone can still call me with my regular mobile # and I don't have to give out yet another #. An interesting question would be, what happened to all those non-Ohio DID # they had problem with? I wonder did anyone with a tracking # today got any non-Ohio #. From my perspective, I think I would have tolerated a lot more from this company if they did NOT immediately charged my credit without delivering a product. I would have no problem waiting if they were upfront about it and kept all customers in the loop. Yes, I had recourse with my CC company if things did not turn out, but I rather not have to resort to chargeback and such. I think charging the customer first and answer questions later sends the wrong message. In summary, it took them almost a whole month to deliver a product (I ordered on June 20th). Oh, according to the tracking, the package is coming from Israel. I hope everything works out (considering the uncertainty in the area).

	(#53)
resrox (Offline) Junior Member Newbie Posts: 9 Join Date: 14 Jul 2006	18-07-2006, 03:04 I'm glad to hear that several of you have made some progress with YM. On Friday, I sent an email to Florian, aka, Cizake with a copy to support@yackiemobile.com and even infos@yackie.com and have received no response. That was my third email - the vehicle customers are told to use because the people on the phones and chat lines can't help you. Currently, the transaction on my credit card is in dispute. The issuer will intervene to resolve it. I hope you receive your SIMs and are satisfied with them. You are more patient and understanding than me. I will not give my business to a firm that doesn't respond to their customers and charges them for a product they very well know they are having difficulty shipping. This week I will order a SIM from one of their competitors that will more than likely be a far better experience.

	(#55)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	19-07-2006, 03:39 Received an e mail from Cizaki my sim has been shipped...looks like as others have noted from Israel.... Unfortunately I had requested a card with a NYC area code (347, 212, 917, 646 or 71 I had actually ordered a 347 number but I am getting one of the 567 numbers...wonder once they are up and running whether they will be able to fix that.

	(#56)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	19-07-2006, 07:22 Yesss, finally my card is on the run as well. Shipped from Bnei Brak in Israel with UPS Express. So latest on the weekend i can give my test report here as well. Chris Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#57)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	19-07-2006, 16:40 Just wanted to mention that my sim/package has been delivered. Pretty fast shipping if you ask me. I will check it out later today when I get home. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile