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GadgetKen (Offline)
Senior Member
Prepaid Expert
 
Posts: 342
Join Date: 14 Dec 2004
Location: Connecticut, USA

Country:
Default 03-09-2019, 13:29

Having problems with my Koko card.
Can't register sim on AT&T USA other than emergency calling. Also having trouble switching the country profile setting. Tried in two unlocked phones. Filed a trouble ticket and will see if they respond and fix the issue.
Not a JT issue because I swapped the Koko for a Piranha sim chip in my smartphone and Piranha works fine on AT&T.
Also noted that AT&T USA prices are up for Koko but down for Piranha.
Piranaha was USD$.10/minute and is now USD$.06/minute.
Koko was CHF.09/minute and is now CHF.13/minute (CHF and USD are almost on par).
Even if Koko fixes the problem I will likely switch back to Piranha because their prices are currently better in the countries where I need it most.


Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device
Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko
Satphone: InMarSat
Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid)
Broadband International Data: SkyRoam
VOIP: Skype
   
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bourbonkiller (Offline)
Senior Member
Prepaid Fan
 
Posts: 193
Join Date: 22 Dec 2004
Location: Lake of Constance

Country:
Default 07-09-2019, 12:44

Sorry to hear your problems @gadgetken. I've been in China last week of August with Koko Mobile and had no problems with Network. Automatic Network search as well as Sim Kit Profile change worked like a charm, even had 4G Data in China. Only hassle was, that incoming calls were not 100% stable. I believe this is because the SIM card didn't manage the change between 4G and 3G properly. Beside that, the Simard performed rock solid and Data worked like a charm all week long. Even WhatsApp Calls and VoIP Calls through Data worked perfectly.

Initially, the SIM card only registered on EDGE Network, wrote a Email to them and got a answer within hours...


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Mobiles: iPhone 7+, iPhone 7, iPhone SE, Blackberry Priv, Honor 8, Lumia 950
Prepaid-SIM: 3 UK, Save Money Sim, Toggle Mobile UK, XX-Sim, Koko Mobile
   
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