Telna Again?

schuster · 12-07-2016, 20:36

Just received two telna-related emails.
One was a welcome note from G3 Telecom congratulating me on selecting them as my long-distance carrier (!) and requesting that I post a favorable review.
The second is an "order confirmation" from iroam in which they tried to bill me 17.99 for "airtime credit" - I had entered a VAN as my credit card and it was rejected by their billing system.

Last I checked (see above) I had a CREDIT BALANCE on this account. Both in email and on the phone, telna had assured me that the account would remain postpay as before. Well duh ... what's this charge for "airtime credit"?? iroam web site is as non-functional as before.

I'm about to call and cancel.

	(#36)
schuster (Offline) Member Official Member Posts: 37 Join Date: 28 Feb 2007 Country:	12-07-2016, 20:36 Just received two telna-related emails. One was a welcome note from G3 Telecom congratulating me on selecting them as my long-distance carrier (!) and requesting that I post a favorable review. The second is an "order confirmation" from iroam in which they tried to bill me 17.99 for "airtime credit" - I had entered a VAN as my credit card and it was rejected by their billing system. Last I checked (see above) I had a CREDIT BALANCE on this account. Both in email and on the phone, telna had assured me that the account would remain postpay as before. Well duh ... what's this charge for "airtime credit"?? iroam web site is as non-functional as before. I'm about to call and cancel.