Turkey Report

[rfranzq]

Originally Posted by wolfbln

Well, we had a discussion about WiFi hotspot router rental agencies on the prepaid data WIKI, whether to include or exclude them from the listing.

It seems if the emphasis is 'data', then they should be included.
That just jumps out at me.
Are they mostly 'prepaid'?

[andy]

Originally Posted by wolfbln

I had a dispute with alldaywifi when they wanted to add their product to the prepaid SIM wiki. I had to edit it several times to get down to the facts and get rid of all advertisement bla-bla.

I'd be interested to know roughly when that happened.

[Alldaywifi]

Originally Posted by wolfbln

I had a dispute with alldaywifi when they wanted to add their product to the prepaid SIM wiki. I had to edit it several times to get down to the facts and get rid of all advertisement bla-bla.

Hey, I'm Erinc, one of the co-founders of Alldaywifi. I came up to this topic while making regular check to follow what people think about Alldaywifi on the web.

I appreciate the detailed work of Wolfbln earlier in this post. I really care how Alldaywifi looks like through the perspectives of other people.

Actually, Wolfbln is the one, who added Alldaywifi to wiki for prepaid data. At that time he made a detailed research and added us as an alternative to SIM cards.

10:10, August 25, 2014‎ Wolfbln (Talk | contribs)‎ . . (46,117 bytes) (+1,192)‎ . . (→‎avea: added Mifi solution of alldaywifi)

After couple of months, one of the competitors tried to do advertise on wiki without showing any respect to guidelines of wiki, where Wolfbln was there once more to keep wiki clean.

17:06, September 5, 2014‎ Wolfbln (Talk | contribs)‎ . . (46,209 bytes) (-1,925)‎ . . (→‎Rent 'n Connect: reasons for undo see Talk: Yattering)

I think on his earlier post he confused Alldaywifi with other company who made him upset a little bit.

If you do not mind I wanted to make some points clear for your community which Wolfbln mentioned here.

Originally Posted by wolfbln

- for instance they now add the Istanbul Card for discounted public transport.
This is highlighted in this blog: https://alldaywifi.com/blog. What they "forgot" to add, that the card is sold for TL 6 (€1.64) only everywhere in town. Btw. if you want to keep your Istanbul Card, you will be charged $3. Same policy with the museums pass.

We do not charge if you use Istanbul Card with your Alldaywifi and return it at the end of your rental. 95% of our guests prefer that way to avoid initial cost, and yes, if you want to keep it, we ask for $3 which is $0,54 more expensive than the price at kiosks. We just added this information to our blogpost, in case people want to buy it. Apparently some people prefer to get it this way to avoid all the hassle finding a kiosk to buy it.

Originally Posted by wolfbln

So up to 2 months, you are safe on an local SIM card.

This is correct and our phrase about 1 to 4 weeks is not up-to-date anymore. It was somewhere deep on our webpage, we never highlight it, but we just updated it with actual regulations. Thanks for the warning.

Originally Posted by wolfbln

EDIT: I just tried a fake booking. The T&C are linked just before payment: https://alldaywifi.com/index.php?opt...=article&id=24 Of course, FUP is still in there.

For those who want to make a reservation, our Terms & Conditions are very clear and easy to reach on our webpage. As an obligation of govermental laws we include 60GB per month limit to the Fair Usage Policy , but you cannot see one single review who complains about the data limit, because we add additional data whenever our guests need without any extra fee. So we are doing exactly what we say on our webpage.

Originally Posted by wolfbln

They charge for a Hazir prepaid card TL 35 containing TL 20 credit. A 1 GB weekly package is sold for TL 9.

As well as we have some not up-to-date information on our website, I think this information does not reflect actual pricing. If you can get a SIM card with some data for less than 100TL, we would be happy to provide our service for free during your visit to Turkey.

As describing text, we usually compare SIM prices of short visits to our rental fee, which makes sense but not 3x times expensive as you calculated. We also deliver anywhere in Istanbul for free, since we are launched last year. You never need to come to our office (We used to work from home, we have a public office since 2 months ) I think it was confused with one of the competitors again.

Originally Posted by wolfbln

Btw. congratulations to alldaywifi for being the no.1 outdoor activity in Istanbul on tripadvisor.

We are listed as Gear Rentals in Istanbul (quite fair) but Tripadvisor include it to main category to Outdoor Activities (strange?) But it is not our choice, I hope we could have a more appropriate category but for now we can do nothing against it since it is TA's strategy.

Since we started our company, we did not create a single self-promotional content, on any of the platforms. We just concentrate on our guests, not marketing posts. That's why we even were involved in prepaid wiki by one of the contributors, not us.

These are the main points I wanted to make clear. I personally appreciate this kind of contributions and we are always ready to improve any points, which you might find to improve user experience. I do not know if you know about any company who pay attention to this kind of valuable feedbacks and takes necessary actions immediately.

We are doing our best to keep our Startup honest and transparent, which makes the life of travellers easier in our country.

[andy]

Originally Posted by Alldaywifi

Since we started our company, we did not create a single self-promotional content, on any of the platforms. We just concentrate on our guests, not marketing posts. That's why we even were involved in prepaid wiki by one of the contributors, not us.

These are the main points I wanted to make clear.service, personally appreciate this kind of contributions and we are always ready to improve any points, which you might find to improve user experience. I do not know if you know about any company who pay attention to this kind of valuable feedbacks and takes necessary actions immediately.

We are doing our best to keep our Startup honest and transparent, which makes the life of travellers easier in our country.

I suppose we can accept your assurance at face value, but I can see possible reasons why wolfbln was confused about who was promoting your product.

The two new members who posted about it here and on other platforms also seem a little confused. They tell us they are from two other countries, and that they visited Turkey and used your product.

But actually they both posted from within Turkey, even 2 months after the visit of one, using other ISP's. This may or may not imply a longer term relationship with the country, but it does make me wonder about their use of your service, including why they are posting so much about it, without mentioning others that they've used.

[wolfbln]

Originally Posted by Alldaywifi

Hey, I'm Erinc, one of the co-founders of Alldaywifi. I came up to this topic while making regular check to follow what people think about Alldaywifi on the web.

Hi Erinc. Thanks for clearing some points.

I'm also totally happy with your offer on the prepaid WIKI site and this represents a fair presentation of your product from my point of view - no complaints about it. The dispute was probably with another company. I can't tell for sure, as I've edited so many Wifi Hotspot rental offers.

I also have to admit one mistake of mine: the Hazir card, that's the startup package of Turkcell has gone up in price now and is sold for 51 TL. This is now updated on the WIKI too.

What the other points are concerned, I'm glad that you got rid of the outdated information on your website as I did on the WIKI. I'm totally aware, that on your site, you can advertize your product anyway you like.

But here, you should stick to the facts: "For those who want to make a reservation, our Terms & Conditions are very clear ".
This is true. But should it be only to those who want to make the deal - or to everbody who is interested on your website? In many countries, it's mandatory to show T&Cs open on the website for everbody to see. You have chosen to give a link to the T&Cs only after entering personal data, just before payment. And some regulations like liability are not mentioned before. Again, you are right in what you have said - but is it good service obviously in lack of a legal obligation to state T&Cs open in Turkey?

"If you can get a SIM card with some data for less than 100TL, we would be happy to provide our service for free during your visit to Turkey".
OK. Can I take this as a bet?
I will visit your great country in November and need 1 GB for 1 week in Antalya. You will understand that I won't use your service so far away from Istanbul. If I manage to get a SIM card of a major provider (Turkcell, Vodafone, Avea) plus 1GB data for a week for less than 100 TL, you will give your service for free for another user of this forum? Of course, I'll document my costs and show it here.

@andy
Somehow, I'm not surprised, that these "reviews" about Alldaywifi were coming from people registered in different countries, both using a Turkish IP address for their post, even if they are supposed to have left the country already.

We can't prove anything, but it looks dubious for sure. Like the No.1 "outdoor activity" for which this company has been voted for by their happy users on Tripadvisor without any help, even if there are more rental agencies in town.

I think we can leave it here as we can't solve this mystery. But I hope that Erinc accepts my bet

[Alldaywifi]

Originally Posted by wolfbln

But I hope that Erinc accepts my bet

For sure, I'm happy to accept your bet.

I will be waiting for your adventures for a SIM card to hear how things will go for you.

You can even tell the complete process about vendors at the airports or not english speaking shopkeepers in the city.

If you manage to survive that week without spending more than 100TL, I'm happy to offer a free Alldaywifi for one week in Istanbul to a traveller from this forum.

It is a quite good bet for you, since there is still a possibility that everything may go as planned without getting overcharged or not-activated SIM card. I'd be also glad if you can share how long does it take for you to get connected via your turkish SIM and if 1GB was enough for you. (Feel free to top-up later )

Besides that, I hope you will have a wonderful time in my country.

P.S. We send those mobile wifis anywhere in Turkey.