Telna Again?

DRNewcomb · 20-07-2015, 12:10

If you wrote them, citing the Fair Credit Billing Act, explaining the double billing, they would have to figure out a way to credit your account.

Bossman · 20-07-2015, 12:42

Update - I called them back and ask that they credit my credit card. They did go ahead and put a request in for that, and I received an email confirmation.

GadgetKen · **Telna customers being switched to G3 Telecom of Canada -** 09-12-2015, 23:21

There's a pop-up note on the Telna Mobile home page that customers (not sure if all or just long distance customers) will be switched to G3 Telecom of Canada effective January 1, 2016.

I had Telna Mobile for a while and liked their rates, customer service and postpaid credit card billing (in the past I have occasionally gotten burned on some prepaid roaming sims that bit the dust). But a few months ago Telna rates went up for US, Canada, Bermuda and some other destinations. Cancelled my sim card as result since their new rates were higher for these destinations, and I have other alternatives such as prepaid country specific sims, InMarSat prepaid and SIP/VOIP.

G3 Telecom apparently has good reviews (at least the Better Business Bureau gives them an A+ rating). Know someone else who still has Telna Mobile and wanted to know other people's thoughts on this change in service. Thoughts anyone?

	(#1)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	20-07-2015, 12:10 If you wrote them, citing the Fair Credit Billing Act, explaining the double billing, they would have to figure out a way to credit your account.

	(#2)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	20-07-2015, 12:42 Update - I called them back and ask that they credit my credit card. They did go ahead and put a request in for that, and I received an email confirmation. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#3)
GadgetKen (Offline) Senior Member Prepaid Expert Posts: 342 Join Date: 14 Dec 2004 Location: Connecticut, USA Country:	Telna customers being switched to G3 Telecom of Canada - 09-12-2015, 23:21 There's a pop-up note on the Telna Mobile home page that customers (not sure if all or just long distance customers) will be switched to G3 Telecom of Canada effective January 1, 2016. I had Telna Mobile for a while and liked their rates, customer service and postpaid credit card billing (in the past I have occasionally gotten burned on some prepaid roaming sims that bit the dust). But a few months ago Telna rates went up for US, Canada, Bermuda and some other destinations. Cancelled my sim card as result since their new rates were higher for these destinations, and I have other alternatives such as prepaid country specific sims, InMarSat prepaid and SIP/VOIP. G3 Telecom apparently has good reviews (at least the Better Business Bureau gives them an A+ rating). Know someone else who still has Telna Mobile and wanted to know other people's thoughts on this change in service. Thoughts anyone? Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype