Tuenti is excellent

[wolfbln]

Well, they have made a relaunch now with new colors (actually b&w) and the first 4G/LTE on a MVNO on prepaid in Spain. The only other so far is Vodafone.

.Tuenti as they want to be called now is not the only operator who lets you upsize your data package. Digi mobil, Vodafone, Yoigo have data add-ons for more data on prepaid too. Hits mobile even lets you buy a new base pack ahead of time. So you simply asked at the wrong shops that were not selling these brands.

Still, the sales policy of .Tuenti is a disgrace. Here is my description which led to a totally different point of view:
Quote from my description on the prepaid data WIKI:

Extra rules for foreigners:

Legally they are not allowed to discriminate foreigners, but tuenti has invented some special rules for them: In physical stores like Movistar shops you can do the registration only by showing your passport. Unlike holders of Spanish ID cards (DNI, NIE) you must pay 25 € and the only option to choose is the 7 € package. The rest will be given as a 18 € card balance. In the following month, you will have a free choice. Thus tuenti seems to try to hold on to you.
This strange policy is not enforced if you order it online. You can use your passport ID or Spanish ID cards (called DNI and NIE) online and pay with a credit card or cash-on-delivery and choose any package you like. They'll send it to any Spanish address like your hotel.

This policy was confirmed in 2014 by the Tuenti support forum and by own experience. They charge you worse than the locals and Americans love it... I don't really understand why you praise them for it.

Anyway, they give the 1 GB add-on (not the original pack) for €4 during this summer in a promotion which is a good price for data on 4G/LTE.

[ggking7]

Originally Posted by wolfbln

.Tuenti as they want to be called now is not the only operator who lets you upsize your data package. Digi mobil, Vodafone, Yoigo have data add-ons for more data on prepaid too. Hits mobile even lets you buy a new base pack ahead of time. So you simply asked at the wrong shops that were not selling these brands.

I went to a Vodafone shop and a Yoigo shop and was specifically told that the data allowance on those could only be refilled once per month. This was all communicated through my wife who is a native Spaniard.

Originally Posted by wolfbln

Legally they are not allowed to discriminate foreigners, but tuenti has invented some special rules for them: In physical stores like Movistar shops you can do the registration only by showing your passport. Unlike holders of Spanish ID cards (DNI, NIE) you must pay 25 € and the only option to choose is the 7 € package. The rest will be given as a 18 € card balance. In the following month, you will have a free choice. Thus tuenti seems to try to hold on to you.
This strange policy is not enforced if you order it online. You can use your passport ID or Spanish ID cards (called DNI and NIE) online and pay with a credit card or cash-on-delivery and choose any package you like. They'll send it to any Spanish address like your hotel.

This policy was confirmed in 2014 by the Tuenti support forum and by own experience. They charge you worse than the locals and Americans love it... I don't really understand why you praise them for it.

So it depends on whether you need unlimited internet access or to save a few Euros.

Oh, and if you've been in Spain for a while then I'm sure you're used to this kind of crap. If you refused to do business with any Spanish company that tried to rip you off then you would be living on the street already.

[wolfbln]

Originally Posted by ggking7

I went to a Vodafone shop and a Yoigo shop and was specifically told that the data allowance on those could only be refilled once per month. This was all communicated through my wife who is a native Spaniard.

I hate to tell you, not even your Spanish wife is immune to Spanish "customer service".

This is what Yoigo has to say about their prepaid plans:
"Superados los MB a alta velocidad, ésta se reduce hasta máximo 64 kbps sin coste adicional. Si lo necesitas, por 2,42 € € IVA incl. puedes contratar 200 MB más a alta velocidad hasta 4G para usar dentro del mes. Los MB a alta velocidad que no consumas en un periodo no se acumulan para el siguiente."

With Yoigo data even "roll over" to the next month like you say in the US. Add-ons are similar with Vodafone and Digi mobil and Hits mobile. You can make extra money, when you need extra data. Even Spanish telcos have found that out.

Don't tell your wife that she was misguided on that. From my experience they can get very upset when they feel cheated. Better tell her, that the Tuenti promotion with 4€ for 1 GB add-on is the best on the market which is true.