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wolfbln · 21-03-2015, 17:26

These are regular national packages of Lycamobile which give voice and text in the roaming countries for the domestic package rate of Lycamobile. This is obviously only a sponsored limited offer connected to the movie release of the DreamWorks production HOME.

It clearly does not apply for data as said in the Q&A of Lyca UK:
Can I use my data allowance in the 17 countries? If not how will I be charged?
You unfortunately will not be able to use your existing data allowance, instead you will need to buy a relevant data add-on in order to use your mobile data. Otherwise any data usage will be charged from your Pay As You Go balance at a rate of 9p/MB in EU ‘HOME’ destinations or 9p/MB in Australia.

Customers are allowed to use their existing minutes & SMS plan allowance in any of the 17 Lycamobile countries without any additional charge. Any data usage when travelling to any of these 17 countries would require the purchase of a data add-on, otherwise you will be charged from your Pay As You Go balance at a rate of 9p/MB in EU ‘HOME’ destinations or 9p/MB in Australia.
http://www.lycamobile.co.uk/en/roaming-sim-card

This Q&A clearly states that the package data volume is not applicable to roaming destinations. The same Q&A states however, that package volume can be used without surcharge for voice and text in the roaming countries, so it can still be a good deal for voice and text similar to Three UK's offer "Feel like home".

Two questions remain for me:
- what about incoming roaming fees for voice?
- is the roaming rate (= domestic package rate) only applicable for calls/texts to your home country (like Three's "feel at home") or does it apply for domestic calls/texts within the roaming country too and even for all calls/texts within the 17 country zone (like Ortel Germany's "Cross" option)???
The statement of Lycamobile gives a lot of room for interpretation.....

peterdoo · 21-03-2015, 21:27

When I was first looking at the mentioned pages the brackets with the country name were not present. They seem to have added those just recently. Now it is like that at least on Lyca's UK, German, Spanish and Austrian pages. The remark is present for data as well as for voice and texts. They seem to be modifying roaming pages quite often. Yesterday on the German one there were some prices in Indian Rupee currency

Now I am really confused. Is anything at all of those usable in roaming? Or what is "UK minutes" and "UK texts" supposed to tell us? Maybe they want to tell us that calls/texts in the bundles are to home country only. If data and/or incoming calls is not included, I think they should not be using the wording "No Roaming charges". This would clearly be a misleading ad.

	(#1)
wolfbln (Offline) Senior Member Prepaid Expert Posts: 206 Join Date: 14 Jul 2014 Country:	21-03-2015, 17:26 These are regular national packages of Lycamobile which give voice and text in the roaming countries for the domestic package rate of Lycamobile. This is obviously only a sponsored limited offer connected to the movie release of the DreamWorks production HOME. It clearly does not apply for data as said in the Q&A of Lyca UK: Can I use my data allowance in the 17 countries? If not how will I be charged? You unfortunately will not be able to use your existing data allowance, instead you will need to buy a relevant data add-on in order to use your mobile data. Otherwise any data usage will be charged from your Pay As You Go balance at a rate of 9p/MB in EU ‘HOME’ destinations or 9p/MB in Australia. Customers are allowed to use their existing minutes & SMS plan allowance in any of the 17 Lycamobile countries without any additional charge. Any data usage when travelling to any of these 17 countries would require the purchase of a data add-on, otherwise you will be charged from your Pay As You Go balance at a rate of 9p/MB in EU ‘HOME’ destinations or 9p/MB in Australia. http://www.lycamobile.co.uk/en/roaming-sim-card This Q&A clearly states that the package data volume is not applicable to roaming destinations. The same Q&A states however, that package volume can be used without surcharge for voice and text in the roaming countries, so it can still be a good deal for voice and text similar to Three UK's offer "Feel like home". Two questions remain for me: - what about incoming roaming fees for voice? - is the roaming rate (= domestic package rate) only applicable for calls/texts to your home country (like Three's "feel at home") or does it apply for domestic calls/texts within the roaming country too and even for all calls/texts within the 17 country zone (like Ortel Germany's "Cross" option)??? The statement of Lycamobile gives a lot of room for interpretation..... Last edited by wolfbln; 21-03-2015 at 18:22..

	(#2)
peterdoo (Offline) Senior Member Prepaid Fan Posts: 137 Join Date: 20 Sep 2013 Country:	21-03-2015, 21:27 When I was first looking at the mentioned pages the brackets with the country name were not present. They seem to have added those just recently. Now it is like that at least on Lyca's UK, German, Spanish and Austrian pages. The remark is present for data as well as for voice and texts. They seem to be modifying roaming pages quite often. Yesterday on the German one there were some prices in Indian Rupee currency Now I am really confused. Is anything at all of those usable in roaming? Or what is "UK minutes" and "UK texts" supposed to tell us? Maybe they want to tell us that calls/texts in the bundles are to home country only. If data and/or incoming calls is not included, I think they should not be using the wording "No Roaming charges". This would clearly be a misleading ad.