German Fonic questions...

dg7feq · 02-07-2014, 09:05

The cards get deactivated if there is no billable action within 12 months. According to hotline it can not be reactivated.

However your balance is still kept on your account - If you get a new SIM you can ask hotline to transfer your old balance to the new card witout a problem.

AD88 · 25-07-2014, 15:33

Hi all,

I've been in Berlin for a few years and now I'm moving on to Denmark.

I have the 9.99 a month (flat-rate-surf deal) with Fonic. I have given them a months notice but is there anything else I need to do?
Do I need to unlock my iphone?
And if I come back to Berlin to visit friends will I be able to re-use the sim just for calls/sms?

Sorry for all the questions, bit of a technophobe who can't understand Fonic's customer service.

	(#1)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	02-07-2014, 09:05 The cards get deactivated if there is no billable action within 12 months. According to hotline it can not be reactivated. However your balance is still kept on your account - If you get a new SIM you can ask hotline to transfer your old balance to the new card witout a problem. Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#2)
AD88 (Offline) Junior Member Newbie Posts: 1 Join Date: 25 Jul 2014 Country:	25-07-2014, 15:33 Hi all, I've been in Berlin for a few years and now I'm moving on to Denmark. I have the 9.99 a month (flat-rate-surf deal) with Fonic. I have given them a months notice but is there anything else I need to do? Do I need to unlock my iphone? And if I come back to Berlin to visit friends will I be able to re-use the sim just for calls/sms? Sorry for all the questions, bit of a technophobe who can't understand Fonic's customer service.