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[NFH]

New lower European regulatory price caps will be force from 1st July 2014, so what will Toggle's new GBP prices be? The price caps are specified in EUR without VAT in Articles 8(2), 10(2) and 13(2) of Regulation (EU) No 31/2012, and in order to convert the price caps to GBP, the EUR/GBP exchange rate is calculated in accordance with Article 1(7) by taking the average of the exchange rates published in the Official Journal of the European Union on 1st March 2014, 1st April 2014 and 1st May 2014, which is 0.82581. Consequently the price caps will be £0.1569/min for outgoing calls, £0.0495 for outgoing SMS and £0.1652/MB for data. UK VAT of 20% is then added when roaming inside the EU VAT area, but not when roaming in parts of the European Economic Area that are outside the EU VAT area, specifically Iceland, Liechtenstein, Norway, Gibraltar, the Åland Islands, French Guiana, Guadeloupe, Martinique, Réunion, the Canary Islands, Ceuta and Melilla, in accordance with Article 19 of the Value Added Tax (Place of Supply of Services) Order 1992. The United Kingdom opted to exempt non-EU VAT area roaming from UK VAT under Article 9(3)(a) of Council Directive 77/388 ("the Sixth VAT Directive") so that it could impose UK VAT on services used in the UK but billed outside the UK (e.g. US-based services marketed to UK residents).

In view of the new price caps and the existing VAT rules, please could the Toggle representative confirm the new prices from 1st July 2014?

[peterdoo]

The published Toggle pricelist is not really up to date. Recently I received a call in a EU country where the Toggle pricelist claims it would be charged 19p per call. I was happy to see, it has been charged according to the current EU price cap regulation instead.

In the case of data they charged me 67p/MB in some EU countries few months ago. Way above the EU price cap regulated price.

[bourbonkiller]

Dear fellow Togglemobile users,

I've been travelling extensivley this spring and my togglemobile UK SIM has served me very good in India. Call rates as follows:

Making calls 1.64 £/min
Local calls 2.35 £/min
Receiving calls 0.00 £/min
Send SMS 0.48 £/SMS
Data 1.34 £/MB

Then I went over to the toggmobile NL website to check rates and found to my surprise the following rates:

Making calls 1.61 ct/min
Local calls 2.32 ct/min
Receiving calls 0.00 ct/min
Send SMS 0.14 ct/sms

I am curious if this is just a typing mistake or if the togglemobile NL SIM has realy so much lower call rates than the UK SIM. Has anyone experiences regarding this?

BK

[dg7feq]

that's one of their lovely typos on the website. Of course they mean € and not ct.
Also SMS from all non toggle countries are written with 41ct, from india with 14 - again i suppose a typo