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[tux]

Italy probably depends on the "evolution" from ESP MVNO to Full MVNO of Lycamobile Italy. Their prefix will be 3501 (it is already available to them, as well as their MNC, 222 35).

[HappyCamp]

I went to add some credit to my Toggle Mobile account today and it didn't display the 10 GBP option any more. The smallest amount to top-up was 20 pounds. I did get 22 pounds of credit though for a payment of 20 pounds and I paid using Paypal.

[ChrisNeedsToKnow]

Originally Posted by HappyCamp

I went to add some credit to my Toggle Mobile account today and it didn't display the 10 GBP option any more. The smallest amount to top-up was 20 pounds. I did get 22 pounds of credit though for a payment of 20 pounds and I paid using Paypal.

I saw that, too. Last time I recharged was 7 days ago (Friday13th), and the 10 pounds option was still available.

Lyca keeps refusing my othrerwise operational credit cards when trying to pay directly, so I am forced to go through Paypal's outrageous fx-rates. The 10% bonus barely compensates for that, so it´s only fair.

[ronwi]

When the service works, it's great. When it doesn't god help you.

I gave my step-daughter a Toggle SIM. She was recently using it in France with no problem. She went onto the website and added a Dutch number, and flew to Amsterdam. Data would not work (and she had the APN correct because it worked in Paris.) I had her make a test call to me, I saw it billed at 3p per minute, so I knew the SIM had properly "latched" and she was not roaming.

I sent an email to customer service, and got a form email which said they have escalated the issue and given it high priority, but nothing specific.

My step-daughter also called customer service. She was informed by the person on the phone that data only works in the UK. When she informed the Toggle person that she had just used data in France, the person was surprised and said he would have to look into it.

She gave up and bought a Dutch Lebara SIM.

[peterdoo]

Data in The Netherlands is down since Lyca's switch from Vodafone to KPN network. Also SMS was down but is supposed to be fixed now.

I had similar problems with large providers when they were starting new services/countries, so that is not something special. The problem is that Toggle is changing things quite often.

[ronwi]

I can confirm that SMS was working (at least partially, her mother who uses AT&T in the US got the SMS, my Sprint phone did not, but Sprint frequently is flaky with incoming international SMS, especially from MVNOs.)

It would be nice if either the person I reached by email at CS or the one she reached by phone knew the reason, or at least knew to say that there was a data outage in NL.

Originally Posted by peterdoo

Data in The Netherlands is down since Lyca's switch from Vodafone to KPN network. Also SMS was down but is supposed to be fixed now.

I had similar problems with large providers when they were starting new services/countries, so that is not something special. The problem is that Toggle is changing things quite often.

[MBK]

Originally Posted by ChrisNeedsToKnow

ise operational credit cards when trying to pay directly, so I am forced to go through Paypal's outrageous fx-rates. The 10% bonus barely compensates for that, so it´s only fair.

During the Paypal checkout you can change the currency back to £ if you want (click to change the payment option). This way you credit card will be charged for the original amount in £.

[ChrisNeedsToKnow]

Originally Posted by MBK

During the Paypal checkout you can change the currency back to £ if you want (click to change the payment option). This way you credit card will be charged for the original amount in £.

I only ever saw the £-option. My Paypal account is in €, so I get Paypal´s €-£ conversion, which sucks.

I actually do have a £-CreditCard which would allow me to pay 1:1, but the card is rejected.