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frogduck (Offline)
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Default 09-09-2013, 04:54

I just tested it and it appears that I am getting Roaming rates as I was loading a 600kb picture and it cost me 1 pound. Any ideas on how to get the local rates?

edit: OK my credit went back up for some reason so I think its working haha
   
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MBK (Offline)
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Default 09-09-2013, 04:55

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Originally Posted by frogduck View Post
I just tested it and it appears that I am getting Roaming rates as I was loading a 600kb picture and it cost me 1 pound. Any ideas on how to get the local rates?
Have you set it to Australia manually in the SIM Toolkit? Automatic mode sometimes doesn't work.
   
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MBK (Offline)
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Default 09-09-2013, 04:59

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Originally Posted by frogduck View Post
I just tested it and it appears that I am getting Roaming rates as I was loading a 600kb picture and it cost me 1 pound. Any ideas on how to get the local rates?
Is this the first time you are using data in Australia?

Because this also happened to me the first time I used data, and then it never happened again later on.

I also remember someone else posting about the same issue on Toggle's twitter. Support answered that this sometimes happens the first time (I don't remember why), if you contact them they will refund the charge.

Please post back to tell us how it went.

edit: just saw your edit

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edit: OK my credit went back up for some reason so I think its working haha
   
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frogduck (Offline)
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Default 09-09-2013, 05:03

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Originally Posted by MBK View Post
Is this the first time you are using data in Australia?

Because this also happened to me the first time I used data, and then it never happened again later on.

I also remember someone else posting about the same issue on Toggle's twitter. Support answered that this sometimes happens the first time (I don't remember why), if you contact them they will refund the charge.

Please post back to tell us how it went.
Yes, sorry this is the first time I'm actually using data on the toggle sim at all. My credit first went down by 1 pound but then went back up to charge about only about 10p.

I have also manually set the country IMSI to Australia and it gets full signal so that seems to work well.

Thanks for the help people, looks like everything is working fine . However I will check my credit again a bit later on to see if anything has changed.
   
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