Report on using Orange Mobicarte in France

woody1 · 24-07-2013, 14:45

Quote:

Originally Posted by bavablu

I received following error message by paying with my German VISA Card:

"Une erreur technique est survenue pendant le paiement de votre commande, aussi la prise en compte de votre carte bancaire est actuellement impossible. Vous pourrez renouveler votre paiement ultérieurement ou bien sélectionnez dès à présent un autre mode de paiement. Merci de votre compréhension. "

Can anybody tell me what's going on?

It's not too clear, but it sounds like Orange is not able to process your credit card for some reason. They're saying that you can try again or use another mode of payment (whatever that would be). You might want to try it with a different credit card.

bavablu · 25-07-2013, 09:56

Quote:

Originally Posted by woody1

It's not too clear, but it sounds like Orange is not able to process your credit card for some reason. They're saying that you can try again or use another mode of payment (whatever that would be). You might want to try it with a different credit card.

I don't have another credit card.

Does foreign credit cards really work with orange? Or do they want a French credit card in order to have a bank with have seen a passport of the person buying the card?

How about paying with
"Bon d'achat ou chèque cadeau"

bluespruce · 05-08-2013, 11:53

I will be living in France for four months' time later this year. Seeing as the Internet Max option is no longer available, I had a few questions about using my unlocked iPhone and Orange:

1) Les recharges max are only available for those with a French credit card, correct? Is there a way of getting that package without one?

2) If I can't get les recharges max, how much can I expect to pay for data, and how much will I get?

3) I've read that incoming calls are free regardless of where they come from — is this correct? Will I be able to set up a Skype U.S. based number and forward the calls to an Orange number for free (on the Orange end, at least)?

I appreciate any guidance anyone would be able to offer me in advance. I've tried researching as much as I can, but once I think I have everything right, I find minor details that throw me off.

scirocco · 06-08-2013, 03:59

Quote:

Originally Posted by bluespruce

2) If I can't get les recharges max, how much can I expect to pay for data, and how much will I get?

The data options you will see on a new prepaid Mobicarte are 10MB for 90 euro cents per day and 50 MB for 2 euros per day.

Quote:

Originally Posted by bluespruce

3) I've read that incoming calls are free regardless of where they come from — is this correct? Will I be able to set up a Skype U.S. based number and forward the calls to an Orange number for free (on the Orange end, at least)?

Receiving international calls is not free. I'm not sure of the rate, but I have just come back from a week in France using a prepaid Mobicarte, and receiving international calls definitely used up my minutes. You will be able to set up the US Skype number if you wish, but it will cost you to receive the calls, even if it's just deductions of credit minutes rather than deductions of credit euros.

bluespruce · 06-08-2013, 06:17

Thank you for that information. I've found that it's maddeningly impossible to understand the Orange website. I can read French just fine; it's just that I can't find what I would think to be straightforward information, such as an int'l long distance rates chart.

I'm starting to wonder if maybe Lebara is now the better option for int'l travelers to France. Their rates even for domestic calls and SMS seem more reasonable than Orange, and they tell the int'l long distance rates in plain English on their website (quelle surprise!). So if what is on there is correct, it's only EUR.05 to call the US (plus a .15 connection fee). I wonder if that may be better for me, though there doesn't seem to be much discussion about Lebara on here...

	(#3)
bluespruce (Offline) Junior Member Newbie Posts: 5 Join Date: 04 Aug 2013 Country:	05-08-2013, 11:53 I will be living in France for four months' time later this year. Seeing as the Internet Max option is no longer available, I had a few questions about using my unlocked iPhone and Orange: 1) Les recharges max are only available for those with a French credit card, correct? Is there a way of getting that package without one? 2) If I can't get les recharges max, how much can I expect to pay for data, and how much will I get? 3) I've read that incoming calls are free regardless of where they come from — is this correct? Will I be able to set up a Skype U.S. based number and forward the calls to an Orange number for free (on the Orange end, at least)? I appreciate any guidance anyone would be able to offer me in advance. I've tried researching as much as I can, but once I think I have everything right, I find minor details that throw me off.

	(#5)
bluespruce (Offline) Junior Member Newbie Posts: 5 Join Date: 04 Aug 2013 Country:	06-08-2013, 06:17 Thank you for that information. I've found that it's maddeningly impossible to understand the Orange website. I can read French just fine; it's just that I can't find what I would think to be straightforward information, such as an int'l long distance rates chart. I'm starting to wonder if maybe Lebara is now the better option for int'l travelers to France. Their rates even for domestic calls and SMS seem more reasonable than Orange, and they tell the int'l long distance rates in plain English on their website (quelle surprise!). So if what is on there is correct, it's only EUR.05 to call the US (plus a .15 connection fee). I wonder if that may be better for me, though there doesn't seem to be much discussion about Lebara on here...