Toggle Mobile

tux · 12-07-2013, 21:54

The first one took 4 working days, the second one nearly 10 days.

gaztelugatxe · 12-07-2013, 23:11

Thank you Tux for the info.

Regards

gaztelugatxe · 17-07-2013, 15:21

I`ve called toggle in the Netherlands three times and finally they have given me some info, but I´m very dissapointed with the customer service

They cannot check the status of my order because the order was placed through the web site (it should have been a phone order according to them so that they could check shipment status, but that´s only applicable for free sim cards).

So now I am just waiting for nearly 14 days (tomorrow) unable to know if the order was properly processed or the SIM card just got lost

Let´s wait for another day and I hope to be lucky

Regards,

toggle mobile · 19-07-2013, 12:02

Hi Pablo,

Please send me an email to sofia.gouveia@togglemobile.com with the details of your order, I will check it with my team.

Many thanks,
Sofia

gaztelugatxe · 19-07-2013, 18:18

Quote:

Originally Posted by toggle mobile

Hi Pablo,

Please send me an email to sofia.gouveia@togglemobile.com with the details of your order, I will check it with my team.

Many thanks,
Sofia

Hello Sofia. I've just sent it.

As a matter of fact I sent it yesterday a private message by e-mail from this forum to you.

Looking for other alternatives, could it be possible to get the SIM Card direcltly in a french hotel I have booked a room for the 22.07?

Regards

NFH · 20-07-2013, 12:19

Is Toggle issuing genuine factory-cut nano-SIMs yet? Sofia, can you please confirm?

Skaii2003 · 24-07-2013, 21:53

Quote:

Originally Posted by NFH

Is Toggle issuing genuine factory-cut nano-SIMs yet? Sofia, can you please confirm?

New Toggle Mobile SIM Card ... brand new SIM. Only seeing Micro size I think, but if it's like Truphone you have to call and ask for a Nano.

Excited for US launch. Can't wait to switch.

	(#1)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	12-07-2013, 21:54 The first one took 4 working days, the second one nearly 10 days.

	(#2)
gaztelugatxe (Offline) Member Official Member Posts: 39 Join Date: 05 Jan 2013 Country:	12-07-2013, 23:11 Thank you Tux for the info. Regards

	(#3)
gaztelugatxe (Offline) Member Official Member Posts: 39 Join Date: 05 Jan 2013 Country:	17-07-2013, 15:21 I`ve called toggle in the Netherlands three times and finally they have given me some info, but I´m very dissapointed with the customer service They cannot check the status of my order because the order was placed through the web site (it should have been a phone order according to them so that they could check shipment status, but that´s only applicable for free sim cards). So now I am just waiting for nearly 14 days (tomorrow) unable to know if the order was properly processed or the SIM card just got lost Let´s wait for another day and I hope to be lucky Regards,

	(#4)
toggle mobile (Offline) Junior Member Newbie Posts: 5 Join Date: 02 Jul 2012 Country:	19-07-2013, 12:02 Hi Pablo, Please send me an email to sofia.gouveia@togglemobile.com with the details of your order, I will check it with my team. Many thanks, Sofia

	(#6)
NFH (Offline) Senior Member Prepaid Expert Posts: 322 Join Date: 11 Apr 2012 Location: London Country:	20-07-2013, 12:19 Is Toggle issuing genuine factory-cut nano-SIMs yet? Sofia, can you please confirm?