Telna Again?

robsaw · 25-09-2012, 20:00

So, signed-up for telna mobile and got the SIM card yesterday (I'm in Vancouver area, Canada) and SIM won't register on any networks. Called-in, they opened a "ticket". 24 hours later - still won't register. Supposed to be supported on Telus and Bell but neither will register using automatic or repeated manual attempts, phone reboots or power-cycles, always "SIM card registration failed" (automatic) or "no access" (manual). Called in again and gave them 24 hours to fix or I apply for a charge-back on my credit-card for the $19 plus shipping charges.

fsotirop · 25-09-2012, 20:27

Quote:

Originally Posted by robsaw

So, signed-up for telna mobile and got the SIM card yesterday (I'm in Vancouver area, Canada) and SIM won't register on any networks. Called-in, they opened a "ticket". 24 hours later - still won't register. Supposed to be supported on Telus and Bell but neither will register using automatic or repeated manual attempts, phone reboots or power-cycles, always "SIM card registration failed" (automatic) or "no access" (manual). Called in again and gave them 24 hours to fix or I apply for a charge-back on my credit-card for the $19 plus shipping charges.

if you don't sort it out give a try to piranha simcard, they have excellent rates for Canada

robsaw · 26-09-2012, 02:47

Quote:

Originally Posted by fsotirop

if you don't sort it out give a try to piranha simcard, they have excellent rates for Canada

But doesn't piranha also use telna's infrastructure?

fsotirop · 26-09-2012, 10:43

Quote:

Originally Posted by robsaw

But doesn't piranha also use telna's infrastructure?

no, different call routing and even different voip app.!
i'm very very satisfied with piranha simcard, after using several other international simcards all these years.

robsaw · 26-09-2012, 20:42

Follow-up on my issues with Telna Mobile not registering. Turns out it is incompatible with my phone! Tried the SIM in a friends Samsung Galaxy Android phone and it registers fast on Bell. My phone is a Nokia 603 running Symbian Belle FP1. Works with every other SIM I've got, including another roaming SIM (Tru), but will not register with the Telna SIM.

squawk1200 · 27-09-2012, 15:15

Quote:

Originally Posted by robsaw

Follow-up on my issues with Telna Mobile not registering. Turns out it is incompatible with my phone! Tried the SIM in a friends Samsung Galaxy Android phone and it registers fast on Bell. My phone is a Nokia 603 running Symbian Belle FP1. Works with every other SIM I've got, including another roaming SIM (Tru), but will not register with the Telna SIM.

Had a similar issue. Found a Motorola L6, which Telna recommends on their website, but haven't really had an opportunity to try it outside the US. I have occasionally tested SMS with the L6 and have had little success, so I am still skeptical of the service...

Bossman · 27-09-2012, 15:20

So you are saying that the moto L6 does not work int he US? The US version is a quadband phone and should have worked. Now, the non-US version is Triband (900/1800/1900) and should have worked on Tmobile as well, since that's what Telna roams on. My suspicion is that you have another issue not phone related.

Quote:

Originally Posted by squawk1200

Had a similar issue. Found a Motorola L6, which Telna recommends on their website, but haven't really had an opportunity to try it outside the US. I have occasionally tested SMS with the L6 and have had little success, so I am still skeptical of the service...

Bossman · 25-09-2012, 20:55

I moved on from Telna. Just too unreliable for me.

Quote:

Originally Posted by robsaw

So, signed-up for telna mobile and got the SIM card yesterday (I'm in Vancouver area, Canada) and SIM won't register on any networks. Called-in, they opened a "ticket". 24 hours later - still won't register. Supposed to be supported on Telus and Bell but neither will register using automatic or repeated manual attempts, phone reboots or power-cycles, always "SIM card registration failed" (automatic) or "no access" (manual). Called in again and gave them 24 hours to fix or I apply for a charge-back on my credit-card for the $19 plus shipping charges.

rfranzq · **Have you tried a 3G phone? -** 25-09-2012, 22:50

Quote:

Originally Posted by robsaw

and SIM won't register on any networks. Called-in, they opened a "ticket". 24 hours later - still won't register. Supposed to be supported on Telus and Bell but neither will register using automatic or repeated manual attempts, phone reboots or power-cycles, always "SIM card registration failed" (automatic) or "no access" (manual).

Have you tried a 3G phone?

robsaw · 26-09-2012, 02:43

Quote:

Originally Posted by rfranzq

Have you tried a 3G phone?

Yes, 3G is a necessity for Bell and Telus, they only have CDMA and HSPA (and beyond), not 2G GSM.

	(#1)
robsaw (Offline) Junior Member Newbie Posts: 6 Join Date: 25 Sep 2012 Country:	25-09-2012, 20:00 So, signed-up for telna mobile and got the SIM card yesterday (I'm in Vancouver area, Canada) and SIM won't register on any networks. Called-in, they opened a "ticket". 24 hours later - still won't register. Supposed to be supported on Telus and Bell but neither will register using automatic or repeated manual attempts, phone reboots or power-cycles, always "SIM card registration failed" (automatic) or "no access" (manual). Called in again and gave them 24 hours to fix or I apply for a charge-back on my credit-card for the $19 plus shipping charges.

	(#5)
robsaw (Offline) Junior Member Newbie Posts: 6 Join Date: 25 Sep 2012 Country:	26-09-2012, 20:42 Follow-up on my issues with Telna Mobile not registering. Turns out it is incompatible with my phone! Tried the SIM in a friends Samsung Galaxy Android phone and it registers fast on Bell. My phone is a Nokia 603 running Symbian Belle FP1. Works with every other SIM I've got, including another roaming SIM (Tru), but will not register with the Telna SIM.