Help! Wind Sim is taking too much credit

Effendi · 07-06-2011, 08:16

If you are in Hungary it's normal that it will take you a lot of credit... data options work only in Italy.
While if you are in Italy and didn't activate a data option you will pay 50cents every 15 minutes.

roarrr · 09-06-2011, 07:42

Quote:

Originally Posted by Effendi

If you are in Hungary it's normal that it will take you a lot of credit... data options work only in Italy.
While if you are in Italy and didn't activate a data option you will pay 50cents every 15 minutes.

I have activated a data option--Easy Travel Internet, which should give me data at .90 Euro/MB. If you view this image :

Uploaded with ImageShack.us , you'll see that the debits for each data use seems to match the tariff I should be charged, yet the debit I get charged is FAR greater than this (this set should be less than 2 cents, but was charged 1.44 EUR). Any idea of what I could do? I tried to explain the issue to Wind CS, but with my limited Italian they kept insisting that I was only being charged very little per data use.

	(#1)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	07-06-2011, 08:16 If you are in Hungary it's normal that it will take you a lot of credit... data options work only in Italy. While if you are in Italy and didn't activate a data option you will pay 50cents every 15 minutes. Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim