Prepaid DATA in Spain

nic · 01-06-2011, 22:26

There are quite a few Spanish sims that operate a monthly minimum, so its something to consider if wanting a sim to last between visits.

NeedHelp

I have an unlocked AT&T Samsung Jack (SGH-i637) from the US. I am here in Spain for a few months and bought a Masmovil SIM card that is supposedly come with data. I have been here for 3 weeks now, the phone/SIM works for call but I have been unable to get data to work so I can access internet. I created a APN with the name "internetmas" as instructed, but still no luck with getting internet access (other than via wifi). Anyone with some pointers or can share his/her experience using the Masmovil SIM in Spain, I would greatly appreciate it.

kuba.g · 03-09-2011, 12:30

You need to call them and let them activate internet for you.

In November 2010 they had two customer service numbers: one free and one paid. The guys from the free number were unable to help me and didn't speak English. The woman from the paid number helped me right away and internet worked as soon as I restarted my phone

NeedHelp · 03-09-2011, 14:31

Thanks for the reply. I did call them to activate the data and I was told that I was good to go and data service is active. Still, I am unable to access internet. Do you remember what the woman told you to do that made your internet connection work?

kuba.g · 03-09-2011, 23:34

She just told me to wait 5 minutes and then restart my phone.... The APN was indeed "internetmas".

Perhaps you should call them again to check and if that doesn't work you could try to visit a MásMovil dealer and ask if they can take a look at it?

NeedHelp · 05-09-2011, 06:51

Thanks! I am finally able to get it to work and can now access internet! I bought the SIM from retailer in US as a "Classic Prepaid" card. I am thinking to change it to Automatic Prepay so I can get the 500MB a month plan. Anyone has experience on this?

RobbieW · 09-09-2011, 09:46

Quote:

Originally Posted by NeedHelp

Thanks! I am finally able to get it to work and can now access internet! I bought the SIM from retailer in US as a "Classic Prepaid" card. I am thinking to change it to Automatic Prepay so I can get the 500MB a month plan. Anyone has experience on this?

I bought a MasMovil SIM in Bilbao on 2nd September which I changed to automatic prepaid online to get the €14.90/Gb rate. My account pages dont show that I have bought this option (not that I can see anyway) but a phone call to the paid help line confirmed that the rate is active. I'm only using the SIM for data, no calls or text. Havent yet got to the point where it needs a recharge so have no experience yet of whether it will work.

As a side note, the SIM in the package didnt have the correct APN pre-set. It does need to be manually changed to 'internetmas' in whatever device you are using to access the interweb.

	(#1)
nic (Offline) Junior Member Newbie Posts: 9 Join Date: 21 May 2011 Country:	01-06-2011, 22:26 There are quite a few Spanish sims that operate a monthly minimum, so its something to consider if wanting a sim to last between visits.

	(#2)
NeedHelp (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Sep 2011 Country:	How to config Samsung Jack to access data/internet on Masmovil - 03-09-2011, 03:56 I have an unlocked AT&T Samsung Jack (SGH-i637) from the US. I am here in Spain for a few months and bought a Masmovil SIM card that is supposedly come with data. I have been here for 3 weeks now, the phone/SIM works for call but I have been unable to get data to work so I can access internet. I created a APN with the name "internetmas" as instructed, but still no luck with getting internet access (other than via wifi). Anyone with some pointers or can share his/her experience using the Masmovil SIM in Spain, I would greatly appreciate it.

	(#3)
kuba.g (Offline) Senior Member Prepaid Expert Posts: 228 Join Date: 24 Oct 2010 Country:	03-09-2011, 12:30 You need to call them and let them activate internet for you. In November 2010 they had two customer service numbers: one free and one paid. The guys from the free number were unable to help me and didn't speak English. The woman from the paid number helped me right away and internet worked as soon as I restarted my phone Mobile internet sim cards: INT: abroadband, NL: Simyo, bliep, BE: Colruyt Mobile, MEDIONmobile, LUX: Orange, PL: mBank Mobile, DE: Congstar, MEDIONmobile, IE: Vodafone, CH: OK Mobil, SwissCom, SE: Telia, ES: MásMovil, GR: Cosmote, IT: TIM, RO: Vodafone, RS: mt:s, BY: Privet, UA: Kievstar, MD: Moldcell Feel free to consult me about sim cards in the Benelux and Poland.*

	(#4)
NeedHelp (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Sep 2011 Country:	03-09-2011, 14:31 Thanks for the reply. I did call them to activate the data and I was told that I was good to go and data service is active. Still, I am unable to access internet. Do you remember what the woman told you to do that made your internet connection work?

	(#5)
kuba.g (Offline) Senior Member Prepaid Expert Posts: 228 Join Date: 24 Oct 2010 Country:	03-09-2011, 23:34 She just told me to wait 5 minutes and then restart my phone.... The APN was indeed "internetmas". Perhaps you should call them again to check and if that doesn't work you could try to visit a MásMovil dealer and ask if they can take a look at it? Mobile internet sim cards: INT: abroadband, NL: Simyo, bliep, BE: Colruyt Mobile, MEDIONmobile, LUX: Orange, PL: mBank Mobile, DE: Congstar, MEDIONmobile, IE: Vodafone, CH: OK Mobil, SwissCom, SE: Telia, ES: MásMovil, GR: Cosmote, IT: TIM, RO: Vodafone, RS: mt:s, BY: Privet, UA: Kievstar, MD: Moldcell Feel free to consult me about sim cards in the Benelux and Poland.*

	(#6)
NeedHelp (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Sep 2011 Country:	05-09-2011, 06:51 Thanks! I am finally able to get it to work and can now access internet! I bought the SIM from retailer in US as a "Classic Prepaid" card. I am thinking to change it to Automatic Prepay so I can get the 500MB a month plan. Anyone has experience on this?